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November 2023 by Christina Hammer-Atkins
I am so impressed with the quality of care of the doctors and staff! They were kind, considerate, friendly fun and just plain amazing. Thank you for making my experience exceptional!
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October 2023 by Kevin
I stepped on my Oakley prescription glasses and the lense came out. I stopped at Myeyedr on the Dual Highway in Hagerstown and Carlos had them fixed within 10 minutes and there was no charge. Outstanding service!!!
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October 2023 by Teresa Lankford
I’ve had a great experience with this optometry office over the years. Dr. Wang performs a very thorough optometry exam and addresses my concerns in a kind and professional manner. Carlos truly went above my every expectation, patiently training me as a first time eye contact lens user. He is also very familiar with the eyeglass frame inventory and provides excellent guidance/feedback to aid selection. My teenaged son has been well-served here for the past 9 years. The front desk office staff is very knowledgeable and helpful.
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October 2023 by Jennifer “Jenn” Sauer
The staff is impeccable. My son lost a trial contact lens that he got from the valley mall location, they did not have a replacement so my husband called the dual highway location and they told him to come and pick it up. They did not even charge us for the trial replacement. Thank you for taking care of my son’s needs so quickly.
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August 2023 by Lucretia Brodka
All of the workers are extremely nice. And try there best to help you and get you the right fit for you and yours style !!
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August 2023 by Michelle Kertiss
My husband and I recently visited My Eye Doctor for new glasses. The staff was very friendly, greeted us as we entered the office and was able to assist us instantly. We picked up our glasses within days and because I was not happy with mine…no fault of there’s…the staff were very understanding and helpful in ordering a new pair. We are definitely planning return visits!
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August 2023 by Nina Metz
The entire experience from my exam to the adjustment of my new glasses was great. I have special praise for Jordan who adjusted my new glasses to give me a great fit with kindness and professionalism. Thank you
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August 2023 by Kevin Bautista
Best customer service I have ever recieved from Eyrglass provider. Carlos and his team worked hard to make everything right. I will return every year for my eyeglass needs.
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July 2023 by Megan Alderton
Been going here several years. The docs and staff change frequently, but all in all it was ok until the last visit. Was pressured to purchased a ton of extras when all I wanted was a simple pair of glasses. Certainly overpaid for them and it's been a month and they told me about 2 weeks until my glasses were ready for pickup. It's been a month and nothing... I wouldn't care so much if they didn't already receive payment for them. It's the principle of the matter. They have my money, I should have my glasses a little bit faster than this!
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June 2023 by Susan Sackey
All staff were all personable, polite, professional & customer focused.Lady up front who assists in glasses selection helped in understanding my insurance coverage & potential Out of Pocket if I chose outside allowable frames. This is huge for me cos even in restaurants I struggle to view menu & choose a meal lolSo helpful that though NEVER ever gone outside Insurance fully covered frames, I saw Ray Bans that was exactly what I wanted & I spent total of about ?2️⃣5️⃣0️⃣ ????????I left very happy, appreciative of MyEyeDr‼️????
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May 2023 by Nao P.
the doctors were very knowledgeable and friendly. the only reason 4 instead of 5 stars is they kindof rushed me a bit and i never like that. most people don't have the anxieties i do though, so still worth the trip
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May 2023 by Stephen Owens
Called in today with a pair of damaged Ray Bans. The guy was super helpful and repaired them for me. 5 Stars Thank you
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April 2023 by Lisa E.
No time spent everyone is in a hurry it's like Walmart. I asked to have contacts that where not expensive and they prescribed the most expensive ones they carry. $1000.00 a year to by contacts and when I asked to not have something so expensive they told me I have to have a drs appt for 100.00 to have the script changed. Bull crap
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February 2023 by Julie Csordas
I highly recommend MyEyeDr. on the Dual highway. They take their time to fit you for the right glasses and make you feel your their top priority. I bought 2 pair of glasses and one broke they were very nice and speedy to get me a new pair right way. Very friendly staff. Happy I chose them and will go back for all my eye care.
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February 2023 by Abigail Viveros
Carlos and the whole team were so nice and helpful! From fixing glasses, to first time appointments, to return appointments, every step of the way Carlos and his whole staff were friendly and knowledgeable. Would 100% recommend to anyone for their eye needs - definitely come see them and they will help you with whatever you need
