January 2023 by Tina Marie
The customer service is outstanding. The facility has the lowest prices in the area. I have been a customer for 1 year.Some challenges to help you make a decision:The facility does not have security of any kind, not even cameras.The facility has a roach problem. The facility will not spend money to spray the areas monthly to proactively keep bugs from creating nests or traveling to other units. When I reached out to the facility I was told, and quote " We do not provide any treating or spraying of any pests at our storage units, so there would not be a log as you have requested…. This time of year as we approach winter we do put out some mouse bait"I have been in the unit for a year, no bugs. Now in October, November and December I have bugs crawling around. This is directly reflected by the poor management of the facility. I am moving out and seeking legal action. I trashed everything in the unit, a financial lost of over $7,000 and walked away. This unit was for my event business, I cant risk having bugs pop up in my inventory on site at a gig. Its heartbreaking because I trusted this company. Dont let the look of the space fool you. This company created these storage units for straight profit and they do not care.
