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April 2024 by Taylor jones
THIS PLACE IS A SCAM!!! DO NOT GO HERE
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April 2024 by Lauren Hoffman
Don’t bother taking your clothes here, it’s not worth the effort. Take them to a thrift shop and donate instead. I didn’t ask but the employee stated “It looks like we couldn't take a lot of items bc of wear and tear" I pulled out a dress with tags still on it that they refused and just looked at her like??
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March 2024 by Arianna Schmidt
Came here multiple times. Decided to give them one more try. I walked in and they said one bag per person. We then got quoted 10-15 min for 2 bags for my friend and I. As we are waiting for them to go through our stuff the two girls working tonight was goofing off and trying clothes on from the racks etc while we were waiting. When my friends bag was done I went up and they asked if I was waiting for a buy and I said yes and she told me another 10 min after already waiting for 30 min. We brought my friends stuff to the car and went back in. Not even 3 min after she told me ten min and said they couldn’t buy anything yet 2 things had brand new tags on them that I literally bought from a different Plato’s closet. With that being said staff is so lazy, and this place is just a waste of time. DO NOT RECOMMEND AND WILL NOT BE BACK!
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March 2024 by Brittany Popluhar
DO NOT RECOMMEND! I brought in 3 bags of clothes for them to look through, some of them were brand new. They said they could only take one bag per person which does not make sense? They said about 10 mins. It took 30 mins for them to finish. The one worker was just trying on stuff and not even helping and the other one was mainly talking. Worst service. Only took a few items and the rest were in pretty good condition. Never coming back here.
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February 2024 by jared timmons
This place sucks. I’ve been to multiple Plato’s Closets in a different state and they take 30min to an hour to go through your items. The Hagerstown location took almost 3hrs to look at my items, only to tell me I had stains on every piece and got $0. I PROMISE you there were zero stains. I resell clothes at markets/online and am very aware of what I put into inventory. I was trying to liquidate a bit of it when I went into this location. I saw them putting my items in different piles then just throw them into the basket only to return to me. Besides this issue, the workers are not friendly with the customers or other staff. Their friends were coming in, leading them to ignore customers and address whatever their friends wanted. I am definitely never going back here.
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January 2024 by Nyomi world
Definitely not worth it took a whole basket full of clothes and they only took 5 items for $11.42 they said they weren’t really taking woman ( i feel thats something they could have told be i wasted almost 4 hours sitting around)
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December 2023 by Alyssa Holt
Their prices for clothing is way below value. However, their customer service while there is good.
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November 2023 by ella
as for selling to them, it really is a scam. if they actually take anything, they will give you $10 for a $60 pair of shoes and $2 for a nice tshirt or hoodie. that or they will not take your nice clothes, meanwhile they are selling ugly damaged clothes. after the fact they return your nicely folded basket all thrown around and messed up. not worth it at all, youre better off trying to resell on depop or mercari.
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November 2023 by Julie Banzhoff
There is a very limited amount of plus size,though I was able to find 2 pair of jeans and paid less than$20 for both!
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August 2023 by Kelly Nally
Staff and owners are rude. They could care less if they get to you as a seller/purchaser or not. If you want to reject some of my clothes that's fine, but don't give me some lame excuse that they are too old when the Banana Republic, JCREW, etc. sales tag is still on them and you have product on your sales floor with stains that you are proudly selling. I'll be taking my items to Uptown Cheapskate in Chambersburg from now on. They are beyond nice and a much nicer selection!
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July 2023 by Mr. Clark
Utter waste of time. Over the phone they told my wife it would take 40 minutes to sort through the clothes. She brought two 28 gallon tubs in with clothes. Lots of them still had tags and they told her it would take an hour and a half to sort them.After all that time they told her that they didn't want to make an offer on anything because they have a lot of inventory at the moment and don't want to buy anything. They didn't say anything about the quality of the clothes themselves, just that they already have too many clothes. Which was an utter waste of our time, if they didn't want clothes because they have too many, then just tell people up front, instead of wasting their time. They didn't say one word about inventory issues when the clothes were brought in.I wish we would have seen the reviews on here before visiting. We would never return. Hopefully corporate eventually catches wind and cares enough to do something. The clothes that were there for sale were not the best of quality either, even by second hand standards. Do yourself a favor. Trust the consensus of the reviews and choose a different place to go to.
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July 2023 by mya rojas
I have been here a few times to give them the benefit of the doubt, but every time it sucks. The amount of times i’ve brought in clothes and they quite literally throw them back in the bin after I neatly folded them. Second, they constantly say they couldn’t take my items because of condition, when they have never been worn and the conditions are perfect??? but take in items like the picture shown. Store is messy as well and things are hard to shop.
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June 2023 by dante wallace
Seems like no one cleans the shoes at all when people trade them in. Every single pair is dirty and overpriced. You'll find far better condition pairs on Facebook Marketplace, Ebay or Viper Soles in Valley Mall.
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June 2023 by luz mujica
jazmine was so nice and got something off a mannequin for me and my friend, and got us a fitting room! Although the cashier with glasses was very rude and disrespectful
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May 2023 by Anderson alberto
If i can give 0 i will so i took like around 15 jeans no wear or tear brand namesLike 3 onesies, and 2 casual shirts waited 1 hour for them to say oh we are only buying 3 item's ?? Because of wear and tear which they didn't? If they did I wouldn't have taken them and waited... they dont buy anything i do not recommend them.. there webpage is all lies