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November 2023 by Harry Moonshine
We were in the market for a car and made an appointment with Niko at Sheehy Mazda in Hagerstown. When we arrived, we were greeted warmly by the store manager at the parking lot. Once we told him that we had an appointment with Niko, he very quickly got someone to inform Niko that we had arrived.Niko was very friendly, helpful, knowledgable and professional. With his help, in no time we zoned in on the car that best fits us. We then ordered our car, put down our deposit, and waited for the car to arrive. Unfortunately there were a few unexpected hurdles. We felt that both Niko and the manager went above and beyond to get us the car that we wanted in a timely manner, and Boy oh Boy, did they deliver!!!Within two days we were driving home in our brand new car, feeling satisfied and grateful, not only with the car but with the pleasant process throughout.Niko continued his amazing customer service with follow up calls to check on how were doing with car and offered continued orientation of the car if we ever needed it.We felt Sheehy Mazda Hagerstown, and particularly Niko, has been outstanding, and we would highly recommend!
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October 2023 by S M.
We were in the market for a car and made an appointment with Niko at Sheehy Mazda in Hagerstown. When we arrived, we were greeted warmly by the store manager at the parking lot. Once we told him that we had an appointment with Niko, he very quickly got someone to inform Niko that we had arrived. Niko was very friendly, helpful, knowledgable and professional. With his help, in no time we zoned in on the car that best fits us. We then ordered our car, put down our deposit, and waited for the car to arrive. Unfortunately there were a few unexpected hurdles. We felt that both Niko and the manager went above and beyond to get us the car that we wanted in a timely manner, and Boy oh Boy, did they deliver!!! Within two days we were driving home in our brand new car, feeling satisfied and grateful, not only with the car but with the pleasant process throughout.Niko continued his amazing customer service with follow up calls to check on how were doing with car and offered continued orientation of the car if we ever needed it.We felt Sheehy Mazda Hagerstown, and particularly Niko, has been outstanding, and we would highly recommend!
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October 2023 by Jamal Khan
I had an excellent experience purchasing my new car from this location. Noah and the rest of the team were a fantastic help. I received a very fair deal, and never felt like I was being deceived or pressured. The team genuinely felt like they were there to assist me. I would purchase from them again, and would recommend others to do the same.
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October 2023 by jeremy
I normally don’t write a lot of reviews but I wanted to thank these guys for the strings they pulled for my girlfriend recently.My girlfriend recently got into a brand new Mazda from them but things fell through and we went back to see what we could do to make things right. I’ve gotta say I’ve never seen such a selfless act from a dealership. I’m a younger adult and normally don’t get respected in places like this but these guys went over the top for us and treated us like PEOPLE!!! They didn’t have to do what they did for us and I honestly couldn’t thank them enough. We will for sure be back when we are ready! Thank you guys at sheehy Mazda for everything!
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September 2023 by Brittany Sines
Absolutely love this place! Best car buying AND service experience for 3 years! I had a very difficult sale because I was trying to sell my recently deceased father’s car as my down payment for a CX-5. Noah helped so much during the process! Then, every year I have had Brandon for my service rep and he has been WONDERFUL!! I love that they send you a video going over the multi-point inspection. With the VIP service, you get a lot of things free or super discounted! 20/10!! Will ALWAYS recommend!!
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July 2023 by Jessica Johnson
Some great people to deal with! If you are looking for a new Mazda or Volkswagen go see Joh Edwards, super nice guy and there to help you! Thank you John and Heather for being so helpful!!
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July 2023 by Peter Tung
Great buying experience! Ask for Noah, he was professional and courteous. There was no back and forth game. We agreed on the price and paperwork was done in a flash. Heather the finance manager was also excellent, gave us a good rate and only focused on what we wanted. Highly recommend this dealership!
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June 2023 by John Rauser
They play games with the trade in value in the Estimator tool on their website. My vehicle was estimated $26K - $32K, but sure enough, when I got to the dealership, they offered $23K. My vehicle should have been on the high end of their estimator tool because of its excellent condition and low mileage, which was all entered into their Estimator tool. The manager said that the tool sometimes overcompensates for low mileage. I asked why such and Estimator tool was then used by Sheehy, and I was given back my vehicle keys and shown the door. This is just another marketing trick to get people into the door. Shameful.I gave 2 stars because of the great work of Franklin, the sales consultant. He seemed perplexed by the end result.
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June 2023 by Michele Burgess
Very rude customer service rep named Mark. First and last time at this place. Was told when I purchased the VIP that I could take my Toyota anywhere but this is not the case in this area.
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April 2023 by Lara Philbert
I came upon Sheehy Mazda while comparison shopping for a new CX-30. I requested a quote and Dennis responded quickly. The price was the lowest of any other dealer around. Then I experienced the best customer service hands-down!. Dennis is fantastic - he went above and beyond. I am very happy with the service I received and my car!
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March 2023 by d Pennett
Researched this dealer and salespeople. Selected Kara Hersick based on other reviews and contacted her to gain info on the models we wanted to know more about and to test drive.Kara has a great personality and was easy to work with. We were very impressed with her knowledge, not only of the Mazdas we were interested in but also of the other brands this dealer carries. After test driving 6 cars, we selected the one we wanted. The process was smooth and comfortable.Based on this sale & purchase experience, I would recommend Kara and this dealership.
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February 2023 by Krishna Kanukanti
I purchased 2022 CX-5 from this store in 2022. Customer experience was great. While every other dealer has charged ADM, these guys gave discounts over MSRP. When I asked them why they are doing so their answer was we are not greedy like other dealers and want our customer to come back later in future also. Love their business ethics!!
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January 2023 by Davidho Bahemuka Bykisaka
Trust Company Investment, Am so glad to meet Alexander Melissa, during my hard time but now I really appreciate the effort of Mrs Alexander Melissa and her reliable company that help me trade, you’re the best and reliable trader I have ever seen so far. she initially traded my $1,000 into $14,600 in one week to anyone here who’s interested in investment you can also contact her for assistance I just make my withdrawal without stress or paying any other fee, do well to reach her via Email or WhatsApp to start up immediately because the stock market is highly profitable now WhatsApp:+1 (210) 628 9394 E-mail:
[email protected]
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January 2023 by joshua leppo
This is the qaulity of their body shop wash job. Shameful at best
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December 2022 by Joshua Leppo
was bad enough that our 10 day old car got rear ended, really sucked that it took all but 7 months to get it repaired and didnt have a car to drive for half of it, finally get it back from the body shop and it looks like they washed the entire car with a brillo pad. I have lots of words and none of them are pg