-
February 2024 by Michael Collins
Simply outstanding!We had an awesome experience buying a car with Chase McCoy. From the initial introduction, through the final (Red Carpet) pictures to complete the delivery, Chase was beyond easy to work with. He was very attentive, far from over bearing, and extremely thorough. Also, Chris Gaston in (Management), structured a phenomenal deal that we were unable to refuse.Both Chase and Chris made this car buying extremely easy, and most certainly a very memorable experience. When the need/want arises will not hesitate to buy from Chase McCoy again.
-
February 2024 by Tanya Finch
Sheehy GMC of Hagerstown was pleasure to do business with. Our salesman, Chase, was professional, friendly, and easy to deal with. He communicated via phone and text enough to be efficient but not so much as to be annoying. At vehicle walk-through, even though he had a customer waiting in the showroom, he never made me feel rushed while he showed me all the features of my new car.The sales manager, Chris, and Lou, the F&I man were also accommodating. We would definitely buy another car from them and highly recommend Sheehy Hagerstown.
-
February 2024 by Carl Boggs
Wanda went way above and beyond to ensure my experience at Sheehy went flawlessly. Wanda was very responsive, knowledgeable about the vehicle I was interested in, and extremely patient with my numerous rounds of questions. Her great communications with me and Hayden in Finance ensured my end to end experience was seamless and downright enjoyable. I plan to refer folks directly to Wanda and Sheehy moving forward!
-
February 2024 by Jim Nipps
Service Writer Josh Whipp was extremely courteous and very knowledgeable about my problem. I couldn’t have asked for better service. Thank you.
-
December 2023 by Barry Reiber
To have my vehicle serviced it was a great experience. When I set up my service appointment I also wanted to have front and rear mud guards installed. This did not happen . Josh was trying during my appointment to get this done. I assume that when I made my appointment for service these where not ordered. So now I will have to make another appointment and trip.
-
December 2023 by Terry O'Hara
Bought a truck last week that was gm certified. Had the 100+ pointYada yada certified inspection. But when I picked it up major exhaust leak that would not pass any inspection. Service fixed it but like I have found. The inspection from at different dealships they don't actually do the inspection just pencil whip the form. Since I had to run the whole way to hagerstown again to get it fixed it was inconvenient and frustrating. I have to rate the dealership as average. Get a trade in and flip as quick as you you.-Terry
-
December 2023 by Jm Dave
After an extensive search, I finally found a vehicle I wanted to buy. Sales associate Bill Emma made the process very easy, chasing answers to my questions and clearing the way for my purchase. Lou, the closer did his best to meet my needs and complete the sale with finance offers and add ons. I am very pleased with the professionalism, openness, and of course my new vehicle. I would buy from Sheehy again.
-
December 2023 by Michael Miller
Bought a 15 dodge journey in July have put around 7000 miles on it since and transmission goes out in it. Call them to find out info on the extended warranty company and they give me the wrong info then the shop I have working on it called they got a different company and I called down again and got a 3rd company asked about getting refunded their little vip club garbage because they won't be touching my vehicle again and was told that's not refundable even though they added it without my telling me anything about it and they can't do anything for me. Do not buy a used vehicle from these people clearly they have no care for repeat business
-
December 2023 by Jenna Landry
Taking the time out to write this review during this busy season was important to me. When sales, service and price are key factors I cannot say enough about Sheehy GMC. They made buying our GMC Acadia Denali such a pleasurable event.Our sales person Leland Schafer was not pushy or aggressively forcing a sale upon us. He listened to our needs, wants and budget. He took plenty of time with us…we never felt rushed. He took time for all our questions and concerns not just while finding and negotiating the price, but even after the sale. He spent a good amount of time to completely explain in detail our new vehicle’s bells and whistles and got in the car and set things up with us…and in a Denali there are lots of bells and whistles, settings and programs to set up.Kody Messenger, the sales manager was excellent in negotiating a great deal which fit into our budget perfectly. He made the deal happen for us painlessly and always with a smile on his face.These two gentlemen are an asset to Sheehy GMC and should be commended for their dedication and excellent customer service. I cannot say enough about both of them.We are extremely happy with our vehicle choice…but more thrilled about the service we received…right down to the red carpet and big red bow on our GMC Acadia Denali. Who could ever ask for or expect more? I highly recommend Sheehy GMC to anyone seeking a new or new to them vehicle. This dealership is 5 stars….way above other dealerships by far.~JENNA L~
-
December 2023 by Lynn Ingram
I have had a great experience with the service department. I had an issue with my 2021 gmc terrain. Although it took several visits and diagnostic testing, the issue was resolved and the service advisor, Josh, was amazing to work with. I would definitely recommend them.
-
October 2023 by Andrea Reginato
Great staff, always friendly! Josh, Chris, Joe, and Logan are wonderful! Always a pleasure to do business. I brought my car in to be serviced and detailed. The car looks wonderful and immaculately clean. They even replaced the headlight for me within minutes! Thanks for taking care of me.
-
September 2023 by Lindsey Chaney
Josh was pleasant as always, and was very informative and efficient. There were two other men who helped with the service appointment but I unfortunately didn’t get their names. The First gentleman in a blue polo shirt met me at my vehicle, advised where to go, and wiped down my very dirty windshield (we had just returned from vacation at the beach). The second in a black button up shirt made sure the VIP discount was already applied to the total cost. Overall 100% recommend Hagerstown Sheehy service team.
-
September 2023 by Roland Morgan Jr
From my first contact with Chris by a phone call until Gail and I met Bill and Leland in Annapolis to pick up the new truck it was a very pleasurable experience. With the many texts between Chris and Bill and myself they always replied in timely manner.
-
September 2023 by Christy Aulabaugh
My Acadia Denali was junk. I had to have new batteries installed twice, a new part for the fuel pump replaced right after I bought it ( less than 3,000 miles on it). The last straw was having it fully serviced at Sheehy in mid July and everything was fine only to have the thermostat go bad less than a month later. No check engine light came on until I called On Star for a diagnostic and was told there was an engine/transmission problem. When I called Sheehy to set up and appt. I was told it was a known issue but no recall notices were sent to me. I sold the damn thing the next week after I had to pay Sheehy $100 to fix a “known issue”. When I went to Malloy in Winchester VA we found out my husband qualifies for a large discount on GMC, Chevy and Cadillac due to the company he works for. We have bought 3 vehicles from Sheehy and that information was never disclosed to us. My husband even takes his work vehicle to Sheehy for service!! HORRIBLE
-
August 2023 by Bogdan M
I had an outstanding experience at Sheehy GMC Hagerstown! They provided a top-notch oil change, tire rotation, and wheel alignment service for my Ford Explorer. The staff was friendly, efficient, and knowledgeable, making the whole process smooth and hassle-free. My vehicle now runs perfectly, and I couldn't be happier with the results. I highly recommend Sheehy GMC Hagerstown for all your automotive needs. Five stars all the way!
