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November 2023 by MICHAEL CERMAK SR
My wife and I went in to look at their newer beds (we are ready to replace our SleepNumber bed after 20 years of use).We were greeted as soon as we entered, our salesperson was great. She took her time to explain every aspect of the products.There was no pressure to buy or upsale after we made our decision.Our new bed will be delivered December 1, 2023
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February 2023 by Robert Chambers
A comprehensive showroom with many sleep number mattresses on display that you can try along with pillows and other accessories. The salesman was very helpful and knowledgeable. Having just returned from the Avocado Green store in Georgetown to check out their products we were very pleased with Sleep Number and bought a Smart 360 bed!
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December 2022 by Doug O'Neal
Went there with a family member. Was very impressed with the sale person.
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August 2022 by Serene Clay
Second worst purchase of my life. The customer service is terrible ( because they can'thelp or are closed when you need them to help ae bedtime). The bed is always malfunctioning and at hours when the troubleshooting tech line is closed. Interesting that they don't offer 24hrs help in order to help people actually get some sleep. I kept this bed to a few days over the return 90 day window which I keep myself for every night. We bought the bed late December and they counted holiday when the company was closed into our 90 window for return. I would gladly give this bed back. I offer to pay shipping and receive no money just to get out from the 4 thousand still owed but no go. The app is always glitching. Under bed light comes on and off by itself all night. The bed shows my husband and I both leaving the bed in the middle of the night for hours at a time, completely inaccurate. The incline position also does nothing for my husband's snoring, I get this is not sleep numbers fault but it is a major selling point that is not as fix all as they lead customers to believe. As mentioned above the bed it constantly needed rest at out of business times which leaves us with no rest. The last time the bed needed reset the supervisor informed me they have been having software issues and I would have to call back after the weekend to see if the system was fix. The bed stayed at an incline position for 24hrs until I had unplugged and replugged the electric cord just the right number of times. We have since bought a bed in a box from Sam's Club for 500$ and it has been a dream! Save your money!
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May 2022 by Karrah Weaver
Erin made our shopping experience as easy and comfortable as possible. She is very personable and helped us every step of the way. We cannot wait for our new bed!
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March 2022 by William Buffington
The store and in-store customer service is fantastic. The delivery was professional. The mattress was broken and flat after the first week. Sleep Number corporate wouldn't send someone to fix it for 3 weeks and would not accept a return until after 30 days, then hung up on me leaving me stuck. I'd be better off with an inflatable mattress from Walmart.
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March 2022 by Diane Walters
Erin was very helpful in showing us the differences in the mattresses. We even tried some out, which was nice. We are very excited to get our new mattress!! Can't wait!!
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March 2022 by Caramel Green
Erin was very kind and helpful. Me and my friend Kuzco bought comfy stuff. Thanks Erin!
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January 2022 by Ariel Ortega
Very comfortable pillows. I finally got rid of neck and shoulder pains thanks to Erin’s recommendation. She was kind and helpful. I recommend her, and Sleep Number pillows to anyone who is not happy with his pillow
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January 2022 by Ray Yun
Smart and comfy mattresses are sold here. Good for lower back pains. Erin was very attentive and caring.
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January 2022 by Evra EI
Great customer service by Erin. Thanks! :)
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December 2021 by Ets Duo
We bought a very nice and comfy smart bed. It works very well. Recommended! Erin helped us thru entire purchase process. Thank you
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December 2021 by The E
Comfy pillows. Thank you Erin ?❤️
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September 2021 by Paula Horrocks
I can't say enough about this business and the person that helped us!! Made an appointment and the sales lady that helped us was knowledgeable, polite and very easy to work with! We were there for an hour and left with buying a king size bed!! Can't wait to get it!!
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July 2021 by Craig Keller
We asked if we could sleep there all night she said no.
