-
January 2023 by Mr. Bad Example
Over priced. Why would you have to buy 4 t-shirts to get a discount? Same thing on pretty much else.Friendly and helpful staff, but I won't be back anytime soon.
-
December 2022 by Edward
Over priced. Why would you have to buy 4 t-shirts to get a discount? Same thing on pretty much else.Friendly and helpful staff, but I won't be back anytime soon.
-
December 2022 by Chris Stock
TOO FLIPPIN CROWDED! Cool stuff though.
-
October 2022 by Dustin Walker-Ryan
It's an nice day for an white weddingIt's an nice day to start again
-
August 2022 by Brooke C.
my kid went into the Hagerstown store and bought "gauges" in a size bigger than I allow to have in my home. one of the employees had "recommended" the way to stretch my kids ears properly and was correct in her advise. regardless I told my kid they must return them right now! i went in to the store a bit "hot headed" I do admit. i explained the situation and how I did understand jewelry may or may not be returned. they listened and had no hesitation on making it right in a kind calm manor, this calmed me too. I commend the 2 employees I encountered in the situation for perfect customer service and dealing with me "lol"
-
June 2022 by Jenna Nicole
I just want to say, I was at the mall about an hour ago and there was an active shooter situation and my friend & I ended up getting locked in spencer’s. The workers were amazing & acted quickly. There was a worker there (around 7pm on June 8th) with black & red hair and piercings, Im not sure what her name was but she was SO amazing & so sweet, comforting and calm. She deserves to be rewarded for the way she reacted and helped to keep people calm. So thankful for the workers for getting us out safely and staying calm. THANKYOU!! Please recognize these employees & reward them for keeping us safe and calm!
-
October 2021 by Ernest Ellis
Got a stress ball and small dragon ball beans
-
September 2021 by Dodge sxt
Never has anything I need I went for 1 thing 1 thing a chucky doll but nooooo!!! They never have it my son was so upset that he didn't get it for his birthday after they told me they had it!!
-
September 2021 by Nick Ailshie
They had a couple different sets of 1 inch tunnels and gauges I was looking for
-
June 2021 by Noel Robinson
This place sells more than t-shirts ?.
-
April 2021 by Michael Washabaugh
False advertisement (Defective Print)Company is willing to sell products regardless of condition, to ensure sales quota. Store knowingly sold defective product. Online support will not own up to their mistake. Shameful. Will not return to Spencer's or shop online. No longer interested in seeking resolution to this issue.Giving 1* because company will not own up to its own mistake and having to go back to their store to resolve issue of my own accord after having been told shirt has nothing wrong with it in the specified area. There are more defects in the shirt than listed in the email conversation below, however, I was only concerned with one major defect. If I could give 0*, I would for this review.I shouldn't have to return to a store to resolve an issue regarding a defective print!The image from Spencer's online displays what the shirt should look like in the area I have pointed out.My email:"The attachments include the receipt of purchase on Feb. 28, 2021, the shirt misprint, and a close-up of the flawed print area in question.I can deal with the misprint under the armpit involving the middle finger, but the overlay over top the pointer finger is not something i would have paid for. I didn't think i would need to pay this close attention to something I was purchasing in your brick and mortar store. The print involving the design on this shirt has been in your store since March 8, of 2020, when I last looked or bought something in your store.If this is how the shirt is supposed to look, it's false advertising because I also can send you the screenshot I pulled from your website if need be.I spoke with someone from guest services and they mentioned the shirt was most likely out of stock online. They also mentioned a free shirt for the misprint. I have no idea what I would want.If it's possible, I just want the shirt I paid for without the misprint in size XL (or XXL) if you have it, if not get back with me with what you can do."Spencer's email:"Thank you for reaching out to Spencer’s Guest Services. We are sorry that you are unhappy with your item 03448842 from store 00656 on 2/28/2021 trans# 6381. We have pulled the call with the rep you have spoken with earlier and you were advised that if there is a misprint, we can offer a replacement. However, upon review of these pictures, we cannot see the issue that you are referring to. You can certainly return to the store with your receipt and do an exchange or return for another shirt."
-
April 2021 by Brunny Lopez
Girls are nice and good customer service
-
February 2021 by Nick_Stoney Ailshie
They had a couple different sets of 1 inch tunnels and gauges I was looking for
-
February 2021 by Hailey Gangitano
Always a joy. Forever my FAVORITE! Amazingly kind people!
-
February 2021 by Dr Delerious
Good selection, funny gag-mugs and other stuff to buy (buy the golden pistol mug its great)