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October 2023 by Helen Kelly
We have been so pleased with the service we have gotten from them! They are so professional and pleasant to work with and go out of their way to help! The service man that was just here at our house started our repair and even after having to order parts, he was the one who completed the repair! So nice!!!!
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October 2023 by carmelo spirio
Outstanding visit with Brandon. Completed repair to our Bosch stove--came with replacement components and completed installation, and checked stove operation. Back on line. He was on time, very effective, and very competent in his service visit--and a very pleasant manner dealing with us. Thank you and thanks again to Brandon.
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October 2023 by Delynda Hendricks
My new washer was easily ordered over the phone. Delivery was arranged and carried out expeditiously. Quasi and Luke delivered and connected the washer with care and we’re courteous and careful. I highly recommend Spichers in Winchester.
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September 2023 by Donna Crum
great customer service from sales to delivery. Our salesman was knowledgeable and friendly. Spichers has a huge selection of every type appliance.Delivery was on time. Chad and John, delivery men, were the best. An all round good experience.
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September 2023 by Larry Carnahan
Salesman was great. Price was right. Delivery guys were great but $30 to hook up a washer to existing fixtures is just not right. Delivery was free but if you want a simple hook up $30. This is a new policy since last year this time. I think management should rethink this policy.
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September 2023 by Sandra M.
We recently purchased all new kitchen appliances from Spicher's. Mark Reeder was our salesperson. Let me say what a pleasure it was to work with Mark, and how happy we are with Spicher's delivery and installation team. I am SO glad we decided to buy from them!! I hope I never have to call for repair service, but I'd be willing to say if I have to, they wouldn't let me down!!!! I didn't even bother to price the appliances at Lowe's or Home Depot .... Who cares? I expected more out of Spicher's and I got it!!!!
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September 2023 by Nunya B.
Spicher's is a GE authorized dealership, but refused to work on my dryer unless I could prove I bought it from them. I have had the dryer for quite awhile and honestly don't remember where we bought it. We had a goose down pillow explode in the dryer a couple of years ago, and I swear it was Spicher's who came out and disassembled it to clean out the feathers, but they have my home phone number listed under a different customers name, so they have no record of dealing with us. I can assure you they won't be dealing with us in the future either. That's a great business plan ..... drive customers to your competition.
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August 2023 by Janetlee Clawson
From beginning to the end they are TOP NOTCH! In the store, Customer service was amazing. The delivery man is always knowledgeable and helpful, he always goes the extra miles to help in any way! He delivered my refrigerator and now my washer and dryer! This is totally why we keep going back to Spichers Appliances for 22 years now.
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August 2023 by Donna Almany
Our experience is always amazing at Spichers! It is truly a family owned business and they won't disappoint. The ease of making an appointment, the prompt answers to any questions, and the outstanding communication make it all a great experience!
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August 2023 by Kris Nyman
Ordered the exact model I wanted, it was delivered, installed and the old one removed in a very efficient use of time. A great experience from sales to delivery, installation and removal of the old appliance. I highly recommend Spicher's Appliances & Security
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July 2023 by Kim Bolt
We purchased a dishwasher from a store(not to be named) and order was delayed, and all the excuses came.We came to Spicher’s with hopes of at least getting a working dishwasher.“Old” John— exceed all of expectations and we left happy and satisfied!Delivery was amazing!We can’t thank you enough and we will be back for all our needs.Thank you, thank you!!A very grateful customer.
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July 2023 by Dan Lawton
Can't say enough good things about the experience at Spichers. The prices are as good or better than the box stores. The sales people are friendly, helpful, and easy to work with, and the delivery experience is flawless. We've ordered appliances for three homes in the last few months and couldn't be happier, every time.
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July 2023 by Ippy Simmons
From start to finish Spicher’s has been amazing. The prices were good(compare what you don’t get w big box and really add it up. It’s not more) but if you do pay a bit more it’s so worth it. They have their own delivery as well as repair people. No subs. Our delivery was difficult due to all the stairs and narrow spaces. Our delivery people were wonderful, and even navigating small spaces, nothing was dinged up. Highly recommend.
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July 2023 by Karen Brown
I have been using Spichers for more than 30 years. They price match and they know before you know if there is a better price and they give it to you. The delivery guys are very nice and personable. They delivered when promised. My husband and I like keeping the locals in business.
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July 2023 by Jim Colsh
We have always had outstanding service from Spichers, our delivery and installation of a new washing machine today was no exception. Last Friday we contacted Mark Reeder who has been our go to sales rep for several years now and we were able to purchase the new washing machine and have it delivered today(Tuesday) - another example of Spichers great customer service!
