Tobacco Den is a shop with a great selection of high-quality products, including a nice variety of hard-to-find cigars and e-liquids, all at reasonable and good prices. The customer service is consistently described as great, friendly, knowledgeable, helpful, and informative. Customers are walked in and treated as regulars from their first visit, experiencing no pressure sales and having all questions answered for an overall pleasant experience. The owner takes clear pride in the business, maintaining a respected and well-cared-for humidor where cigars are treated with serious care to ensure a great smoking experience. He is noted as being fussy about his shop and products, which customers see as a positive sign of his dedication. He is helpful in making recommendations, often introducing customers to new favorites, and can order specific items upon request. The shop also features a nice, intimate little lounge to relax and enjoy a cigar. Many customers, including those who are fussy themselves, highly recommend Tobacco Den, stating they will drive the extra distance and frequent the location for a long time because of the quality, service, and care provided.
Great selection of products of high quality. Reasonable prices. Great, friendly, knowledgeable and helpful customer service. I highly recommend this business.
September 2023
I've been coming here since 2013. The owner Malik is the only place in Hagerstown that I've been able to find Suicide Bunnys 120mls Mother's Milk e-liquid for only $24 dollars. If ya ask he can order what you're looking for like me. Great place, Good prices and Nice selection
September 2023
The man running the store was very nice and friendly gave me plenty of advice and answered all questions I had!
