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August 2023 by Leslie Vargas - Ureña
Amazing experience when moving from state to state (FL to WV). They delivery from door to door and are very kind with anything you need! I recommend this company if you decide to move from a different state!
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July 2023 by Dana Chelak
Excellent service. Our trailer arrived early, the delivery/pick up centers answer right away and were prompt with delivery and pick up. Highly recommend
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January 2023 by Sandra Summers
I was able to pack and unpack my cube at my storage facilities which was extremely convenient. I had to change my initial drop off address, which was easy to do. I really appreciated the affordability of U-Pack. The cube had double doors and was easy to pack and unpack. My stuff stayed dry and safe throughout. I was very pleased:)
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August 2021 by Kara DeArmond
Utilized UPACK/ ABF for a DITY move from Texas to New England. Trailer drop off was on time and went smoothly. Customer service at the 1-800 # and the local dispatch was great, everyone was kind and helpful. Trailer arrived to destination early and they held trailer until we arrived and were able to take delivery. Would definitely use them again.
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August 2021 by Natasha Rappazzo
Moving is very stressful especially moving across the country but moving w upack was a really great experience. Everyone was so nice everytime I called and had a question (and I had a lot of questions). They have great customer service. You reserve as much space as you think you will need on the truck and I reserved 16 ft but my movers only used 12 so I only got charged for 12! I loved that! They really worked with me and they were the most affordable. They were also really fast at getting my stuff from TX to PA. I love that I didn’t have to share the giant truck with any other family’s stuff - just my stuff. For all that and under $4,000, I will always use upack love u.
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June 2021 by Kevin Wortman
Couldn't thank u-pack more for this service. They dropped off the trailer, picked up, delivered and removed exactly when they said they would and it was very easy. The cost was much less than a van line even with hiring local movers for loading and unloading the trailer. If you are going to pack your belongings yourself, I would definitely recommend this service.One word of caution is to ensure you have plenty of furniture blankets and you watch your movers pack your stuff in the trailer. The walls of the trailer are metal and any furniture not covered with a blanket against the side of the trailer will be damaged.
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April 2021 by Victoria Franklin
After my excellent experience with this service I 100% recommend them. If you need assistance with a small move then this here is your guy. U-Pack was there when I needed them the most. I needed help with a very small move across several states (MD to NY in my case) and only had less than 10 big boxes and a few extras such as a fold-up desk, desk-chair, and a fold-up exercise bike and a few more and this service was immaculate for my needs. I only needed to use one relo-cube and I love that they offer not only drop-off and pickup options, but service-center to service-center move options as well. Extremely convenient! By choosing the latter option not only was I able to save a considerable amount of money, but it was just more suitable and convenient for me because I didn't have to deal with the extra stress/worry of the nuances of them dropping the cube off at my residential street and dropping it off at the rural location I was moving to as well.Every aspect of customer service was amiable and helpful from calling to asking questions/booking the move to my loading/unloading experiences at both service centers (Hagerstown, MD/ Cohoes, NY). Every staff I encountered at both service-centers were not only very helpful but they were incredibly friendly as well. The relo-cube provided had ample space for my items and the transit period was surprisingly fast. I was happy to learn once my items arrived that the service-center would be able to hold my cube for up to a week before it had to be stored, which allotted me great flexibility when it came to my move and being able to pick up my items. When I finally unloaded everything I was very happy to see everything was intact and nothing damaged; it was clear that they weren't rough when handling the transport of the cube. Overall I couldn't have asked for a better moving experience and I'm elated that my boyfriend and I discovered this service; it made my out-of-state move seamless and I am very grateful to u-pack for it. I highly recommend this service for any of your moving needs. You won't be disappointed!
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September 2020 by Nicki L.
Highly recommend! I have used U-Pack relocubes two times now for moves. This company makes moving seamless. Each representative I spoke with was so nice and helpful. Simply pack up your cube which gets delivered to your door and the driver will pick it up. It fits a lot more than it looks so don't be deceived by the initial look of it! I've been able to fit my queen bed, mattress, a huge couch, tons of boxes in just one cube. I've even taken advantage of their storage option since both my moves involved a wait period until I moved into my next place. Don't go renting a uhaul to drive your stuff! U-Pack is easier and affordable. Also cheaper than PODS. No complaints here!
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May 2020 by John Carnegis
They were scheduled to delivery the U Pack between 8 and 12 today, After waiting until 2p I called and was met with no responsibility, no customer service, and still expected me to pay the full boat... look elsewhere
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January 2020 by Mark Jackson
Great overall experience like always. From drop off to pickup the experience was flawless. I’ma repeat customer for a reason. They always deliver on time. The drop the relocube for you to fill and they pick it up to deliver to where you need it. The price is great for all sizes and issues. If you are moving small this is definitely cost effective.
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September 2019 by Judy Christy
U-pack is the only way to go. They drop you fill they pick up and take to your new home. The driver's have always been super nice and always made sure I didn't have any questions. Top notch moving!
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July 2019 by Deb P.
It was easy to move across country with U-pack. There were no issues and was able to follow cargo on tracker. Delivery date was accurate and nothing was broken. Would definitely recommend and use again if needed.
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November 2018 by Valerie L.
Our three cubes were relatively easy to pack and arrived on time. After a 3,000-mile move across the country, nothing was damaged or broken. Everyone we worked with was friendly and professional. I would have given U-Pack 5 stars except for the fact that they wouldn't deliver the cubes to our area, so we had to pack our belongings in a U-Haul, drive to their terminal (2 hour drive), unload the truck, and pack it into the cubes. That was hard work for a couple of seniors!!
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August 2018 by Kathleen Myers
Great experience from start to finish! I had to add a trailer when I had more than my 16' other container could hold. UPACK worked with me with just a couple days notice to get a trailer dropped. The driver was excellent explaining everything to me (ramp, bunkhead, pickup, etc). Delivery to final location was on time (early actually), and pricing was exactly as they quoted. All my household goods arrived in excellent shape and pick up the trailer was no fuss, no muss! Would DEFINITELY use these guys again. TOP NOTCH. :)
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January 2018 by amber rawlins
1st move 2 years ago went perfect! Very timely company! Our move a week ago was going great until at delivery the truck driver tried only one time to deliver it in driveway, then parked it in the street in our neighborhood (barely has 2 lanes) at 1pm. He finally scooted it over after my husband told him he couldn't park it in front of the mailboxes. At 9pm a police officer came by and said our belongings and the semi were about to be impounded. I was pasted to 3 people and officer to find someone to move it. He spoke to the officer and said told him it would be a while. The officer left and said if any more complaints he would still have to impound if not moved by then. We started pulling out belongings again from 930-1030 when we got a call that someone was an hour away to come pull it. The guy who came was great though and spent 37 mins getting it in our driveway. It was just a lot of unneeded caos at the end that could have been avoided. Parking a semi trailer in the middle of a street is just not legal.
