United States Postal Service
Post OfficesHours:
44 W Franklin St, Hagerstown MD 21740 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. The front desk staff at this post office location are described as professional, kind, informative, and helpful. Customers appreciate the staff's expertise and the pleasant conversations they have during their visits. The building may need better maintenance, but the service is generally great, with courteous and efficient workers. However, one customer had a negative experience, witnessing a despicable action by an employee, which serves as a reminder to be cautious. Overall, the USPS location offers a range of services, including walk-in passport services, and strives to meet the needs of the downtown businesses and community.
Most Recent Reviews
January 2025
Very professional workers I had an issue and was able to submit an online form and got a callback the next day by Brian who helped explain the situation! Also my regular mail carrier Latesha does an incredible job with regular pickups for my online business!
September 2024
The front desk staff at this post office are professional, kind, informative, and have been so helpful to me. I appreciate them, they have proved to be a lovely resource.
February 2024
Anytime I’ve had to come in here the service was prompt and staff were friendly.
More Comments(92)
Nearest USPS Stores
- Hagerstown, Maryland