United States Postal Service
Post Offices
Hours:
44 West Franklin Street, Hagerstown MD 21740
Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. The front desk staff at this post office location are described as professional, kind, informative, and helpful. Customers appreciate the staff's expertise and the pleasant conversations they have during their visits. The building may need better maintenance, but the service is generally great, with courteous and efficient workers. However, one customer had a negative experience, witnessing a despicable action by an employee, which serves as a reminder to be cautious. Overall, the USPS location offers a range of services, including walk-in passport services, and strives to meet the needs of the downtown businesses and community.
Most Recent Reviews
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September 2026
The staff is always very helpful, pleasant and efficient
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September 2026
I had such a great experience with Khao! He was genuinely kind, patient, and so helpful throughout my visit. It’s not often that a quick trip to the post office stands out, but his customer service really did. Thank you, Khao! Please forgive me if I misspelled your name.
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September 2026
Nicest staff ever! Don't know where all these 2 stars are coming from. As an online seller I'm in there like at least twice a week too.
More Comments(117)
Nearest USPS Stores
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Hagerstown, Maryland
