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September 2023 by Foreign Love
The lady on Saturday was really nice an hopeful, I forgot her name but she was amazing, showed me the unit an explained everything to me bout payments options an stuff
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August 2023 by Daniel Robinson
It was great no problems they worked with me when I didn't have all the money they was there if I needed them they always checked on me when I was in my unit ....
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July 2023 by Tammy Swisher
The lady front door was very nice and helpful with me. I was a previous customer renting a storage unit and how the units were clean.
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June 2023 by Frances Ryan
I love this facility on Washington St and its employees. My husband and I rented units when we were trying to start a Renaissance merchanting business two decades ago. Then after he passed, they came to my rescue again. Now as I find myself in need of a place to store things once again...they are there to help again. Clean, safe and courteous....Thank you!
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June 2023 by Roxanna Miller
The young lady was very efficient, understanding,, and professional while still displaying empathy for my families unfortunate circumstances during the last 30 days.She showed me the perfect unit to fulfill my immediate needs taking into consideration my medical and physical limitations which I had told her.
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June 2023 by Cathy McCartney
I have been very pleased with the service I’ve received and the condition of my storage unit. Convenient access and hassle free payment process. Highly recommended!
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June 2023 by matayia miller
The Office is so nice and helpful every time, they keep their storage units, up-to-date and clean and well. I've only ever used the storage units on W. Washington St. Definitely recommend them if you're looking for a storage unit.
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June 2023 by ruisu namor
Would be better if they could customize the timeframe pay is due like other locations can.Other than that, customer service is from a positive standpoint.Just ask them the questions you have for them.
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May 2023 by Nickera Martin
Stacey was very friendly & helpful. She took her time to show us the storage unit, to make sure we had the right size. Didn’t rush us and made sure everything was secured for us. Stacey did a wonderful job explaining/ going over how renting a storage works.
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May 2023 by Scarllett Chambers
Fast courteous service. Easy access to the storage unit. Secure facility. Easy move in and out. Online bill pay with reminders before penalties.
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April 2023 by Lisa Stancil
Well the person that helped me took her time on telling me what she had how much they would be and even showed me the ones that were AVAILABLE very clean very secure and very friendly I would recommend anybody that is looking for a unit
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April 2023 by Karma Karma
My in office experience was superb.Thank you Stacy :D Valley Storage will always be my go to
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April 2023 by Lydia Rodriguez
The whole experience has been very easy, customer service is excellent
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March 2023 by m n
I had a great experience. Lesa was very friendly and helpful. She gave me a tour of the storage size I inquired about over the phone;which helped out alot. The whole process didn't take up too much of my time either as I was already very busy packing. The unit was spotless and clean and free of debris. Lots of video surveillance to ensure the safety of customers. I would most definitely recommend this place.
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February 2023 by James Hunt
Location is a little off the beaten path but is actually easy to find. Easy in and out. Fenced-in, gated, secure storage facility. Don't deal with the staff much, but I'm sure they are fine folks.