-
November 2025 by Tiara Peaks
Very good service. Thorough wok. Highly recommend.
-
November 2025 by Stephanie Straus
Charm City saved us when our tire valve popped off at a nearby gas station! Customer service was excellent; they took us right away and had us back on the road in no time. Would definitely recommend.
-
October 2025 by Benay Coward
I can not say thank you enough for the compassion and
professionalism o received today when my car broke down while I was on the road. Mr George was God sent. Brad worked on my car, and I am now back on the road. I would recommend this shop to anyone in or even near the area. I am truly impressed. Thanks, everyone. God bless ~Paige
-
August 2024 by astrid maas
Charm City Auto is “ my mechanic” . Today a maintenance oil change- 5 stars
-
August 2024 by gregor tischler
I just want to thank charm city auto for helping me with tow charges,,very kind of them ...
-
July 2024 by M C
Update: owner is now threatening me. Idiot. Must not know the law. ..... See below my review. -Edit - I found out that the person who behaved like that was the OWNER!!!! George Panchigar. Luckily I have the entire interaction on video since I had my phone camera for the delivery ready, and started recording when he began getting loud. I am SHOCKED that the owner of a business deems it ok to speak to and treat people like this.--- I am a doordasher, was simply dropping off an order from Advance Auto and upon asking the person at the counter to enter name and signature into my phone , AS REQUIRED BY DOORDASH, the person began yelling at me saying he does not have to enter his name and that DoorDash comes in here 20 times a day, and then he almost threw the item back at me. I told him I cannot type his name for him as this constitutes fraud. He then continues to berate me loudly, almost threateningly. I am a biracial WOMAN, by the way.
The person behaving this way was theAsian male behind the counter. Then a white male tells me I have to get out of the store. I was yelled at, berated, disrespected and the threatened because I walked into their business and politely asked for a phone sign and signature as required. This all because I attempted to drop off an auto part for them, and wanted to do my job properly. I want to make others aware of how the owner speaks to people, and acts in public, in his own establishment. DISGUSTING. I will post on Facebook, Instagram, and other social media as well, and have reported this business to DoorDash for future reference.
-
July 2024 by Jason “HugBringer” Wilson
Walked in with a slow leak to a tire. I was In and Out in less then 10 minutes. I am very thankful that the guys there willing to help me so quickly. Thank you very much! ? I even have a souvenir of the visit.
-
July 2024 by Misha
This was my first time coming here and over all I had an amazing experience the owner great.... thank yall so much
-
June 2024 by Bonnie Wellman
Ok I called Charm City Auto and the person I spoke with (foreign language) was not too friendly. As a matter of fact he was very short with me. I asked if they did auto detailing and if they are able to buff out small superficial scratches. His reply was "you have to bring the car in first". Without saying yes, no or maybe. Then I asked what his auto detailing entails? He said we do detailing and whatever you want done. I then asked if they hand wash, machine wash, hand wax or machine wax? His reply was : we do auto detailing". So I asked again what kind of package entails with external detailing? Again he said I need to bring my car in. Then I asked what are his range of prices for auto detailing? He said we don't give out prices! At this point I feel he was extremely elusive and I felt he was rushing me off the phone. I refuse to patronize a company who can not make me comfortable by rushing me and being soo elusive. Furthermore customer service goes a long way. His verbal marketing skills are horrible. I will not give him my business.
-
May 2024 by Deborah Renner
For the past few years I've been taking my vehicles to Charm City Auto Repair. The owner George goes above and beyond to make sure his customers are happy. I'm a customer for life.
-
April 2024 by Emma Smith
Every time I come to Charm City Auto, I am greeted with a warm welcome and excellent service. George was tightly booked with oil changes. I was getting ready to walk out and go elsewhere, but he managed to squeeze me into his schedule. Their waiting area is always nice and clean and the staff always take good care of your vehicle. This is my go to mechanic spot!! ⭐️⭐️⭐️⭐️⭐️
-
March 2024 by Karilyn Demby
Everytime I come here the employees are always pleasant and nice. George is a great person and is very knowledgeable about alot of things rather it be about cars or tag and title. I absolutely love this place. Don't know what I would do if I ever had to move. Very trustworthy people.
-
December 2023 by Liza Z
I highly recommend taking your vehicle to Charm City Auto Repairs. They are highly professional and very dependable. The owner George is honest and that's very important dealing with mechanics.
-
December 2023 by Matt Plunkett
He told me he would take a look at my car and I paid $150 to get it towed to his shop and he said he won’t take a look. He also told me to get body work done first which ever other mechanic/autoshop agreed
-
November 2023 by Ivette Pinto
Don't know u I talk on the phone when I called them but they are so rude.