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October 2023 by London M
UNLUCKY Auto Repair sold my boyfriend a used tired that had a hole in it! The tire went flat the same day he got it. He took it back the next day and they told him "somebody" poked a hole in his tire and refused to replace it. Don't come here!!!!
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September 2023 by Brianna Lynn
Put the wrong oil filter and oil in my car. Car been vibrating for months and i didnt know why until i did my own change. This the second time the first car i brought to them i had items missing from my trunk after. Do not recommend.Services: Brakes
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August 2023 by Stephen Hyer
Service was very fast. Went in for an oil change and tire repair. Was in and out in about 45 minutes. And all without an appointment. Very happy with the service.
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June 2023 by chaunice manning
Was supposed to fix alternator and beltThey didn’t call me to pick up my car at the pickup time that same day so I dropped in the next day to find out they broke my radiator so they was trying to repair it but I got there before the glue dried smh livid now this happened on the day after Mother’s Day which is in may. They claimed they didn’t once I showed them they did due to the wet glue the owner says he will repair it is now June 11th and I’m still riding around with no air !!!!! I WLD NOT RECOMMEND THIS PLACE FOR NOTHING.this shows me they break things to get u to come to them to fix it or they breaks things as fixing your first issue!!! Save yourself the pain go somewhere else!!!
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May 2023 by Troy Stevenson
Lucky auto repairs on Hollins Ferry RoadIs one of the best mechanic shops in Baltimore city and countySo if you have car problem take it to Lucky Autos 3923 Hollins Ferry Road you won't be sorryAnd tell himAnd tell him Troy sent youServices: General repairs & maintenance
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May 2023 by Angela Schroen
They broke my flipping truck. Even after they were told how to drive it.They don't care about you only making money. No more from me. White Ford Ranger. To bad they don't have anything less then 1 star.
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April 2023 by Aman Singh
Absolutely! Here's a five-star review for a mechanic shop that provides exceptional car service:I recently visited this mechanic shop for car service and I couldn't be more impressed with the quality of service I received. From start to finish, the team at this shop was professional, knowledgeable, and incredibly efficient.Upon arrival, I was greeted with a warm welcome and the team quickly got to work diagnosing the issue with my car. They took the time to explain the problem to me in detail and provided me with a clear estimate of the cost of repairs.Throughout the repair process, the team kept me updated on the progress and even provided me with a loaner car so I could go about my day without any disruption. When I returned to pick up my car, it was running better than ever before.Not only was the repair work top-notch, but the team also took the time to perform a thorough inspection of my car and provided me with recommendations for future maintenance.Overall, I couldn't be happier with my experience at this mechanic shop. The team went above and beyond to ensure that my car was running at its best, and their commitment to customer service is truly unparalleled. I would highly recommend this shop to anyone in need of car service!Services: Electrical repair
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March 2023 by Kapil Gulati
I have Mercedes GLE 350 there was a noise coming from the engine one of my friends refer me to go and check with DEE he is a very good guy ,polite and experienced ,he took the test drive and tell me the exact problem and get that fixed in an hour with very reasonable labor ..I recommend everyone to go one time and check LUCKY AUTO REPAIR ,and meet the owner DEE ..
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February 2023 by Warren Boyd
These people a horrible I don’t prefer anyone I mean anyone not to take your vehicle here. The head mechanic Dee is very disrespectful has very bad customer service manners. I had my transmission replaced they called me told me it was done I get there asked have they drove it and was everything ok . The head mechanic Dee told me yes and he was so quick for me to pay him I was kind of curious but it didn’t dawn on me that he was acting kind of weird. I paid him $915.00 and my vehicle was not properly serviced and fixed. I highly advise everyone not to take your vehicle to this place very very bad business.Service: Transmission
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February 2023 by InquisitorThorn
Came in with tire damage. They saw me right away, fixed the issue, and barely charged me anything. I tried to tip them but they refused. Best shop around!Service: Tires
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February 2023 by Alanna C.
I went to Luckys in December when my (not even 3 year old vehicle) was overheating. Lucky said it needed a radiator and I paid. 3 weeks later, cars shaking and emitting smoke from the tail pipe. I took it back and Lucky said it had a cylinder 3 backfire. Paid him. Less than 24 hours later its doing the EXACT same thing. Lucky begins to gaslight me saying that this isn't happening, until I turned on the car and showed him. Lucky then immediately knew it was the head gasket and said he could fix it but at that point, I didn't want him touching my car. The dealership has told me that it (surprise!) needs an ignition coil (exact same one i paid lucky 680$ for) as well as probably a brand new engine. 6000$. Lucky put an aftermarket radiator as well as incorrect coolant which caused my engine to overheat, and makes my warranty invalid. absolutely do not recommend
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January 2023 by James Stultz
The prices are fair , they do good work and have vehicle ready when promised.
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January 2023 by Helen Skevofilax
My son's vehicle broke down on 95 and the tow driver recommended he gets his car towed to Lucky Auto repair. They took care of his vehicle promptly at a fair price and it was done the same day. This just occurred a few days ago so we will see if the job was done right and all is ok. So far so good. His fuel pump was replaced.
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December 2022 by Steelerz Reign Supreme
This place is horrible. The previous reviews are either fabricated or written by the mechanics themselves. I told the mechanic that I heard noises when I would back up my car. I even showed them the video I recorded of the noise that I heard while in reverse. The mechanic initially claimed that he didn't hear it, then he said it probably was coming from the back brakes. Never offered to look at the brakes at all. Then they told me that it was Sunday, so I should pay for my oil change in cash. I'm like what the hell? First and last time I will ever go to them. You've been warned.Service: Oil change
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December 2022 by Cassidy Calloway
This place is awful. Charged me 250 dollars to put in a water pump that I bought that day from Advance and the very next morning, after driving three miles home the evening before, I had water gushing from the bottom of the water pump and the radiator was empty, as well as the coolant reserve. I called him the next morning to tell him what was happening and that I need to have it looked at immediately. I was able to bring it in that morning. When I got there, nobody seemed interested in speaking with me at all and when I finally starting getting loud about the situation, he had another mechanic look at it, who maybe glanced at the engine for three seconds and said it was everything but the water pump that they installed. He said my block was probably cracked and the timing chain cover was where the water was coming from, even though there was no problem with any of those components the evening before when they installed the pump. He also blames Advance for selling me a faulty pump and that he would not be able to work on it because there was no warranty. I asked why he could install the pump to begin with, but then not fix the problem. He then tightened the bolts to the water pump with an air rachet and not a torque wrench and then sent me on my way after saying I was not able to get my money back and th pump still gushing water. I then drove out of the parking lot and it proceeded to overheat and smoke from the engine. I have a feeling he made it even worse after he tightened the bolts. I believe they knew they had made a mistake, and that's why they tried to not even look at it to begin with and were so rude and making every excuse they could to avoid responsibility. Do not trust your vehicles with these people.
