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January 2024 by Melissa Q
Slumlords! They mask maintenance issues rather then actually fixing them and then throw blame on each other when issues aren't resolved. We currently have an ACTIVE Raw sewage leak in our court. It's been since before Thanksgiving 2023. Multiple complaints have been made and nothing is being done to resolve the issue. It's so bad that when we (SEVERAL RESIDENTS) flush our toilet, feces comes up in our bathtubs. The property manager \
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December 2023 by Amneh Abdelghani
I just moved in 9/29 and its an infestation of roaches. They are everywhere. Coming out the sockets, floorboards, vents, cracks, crevices, Furniss omg skin crawling. Everything else is small things that can be taken care of. The roaches take the cake. (I might have mice idk yet)Update: I have mice really bad. My ceiling is leaking, and I am begging for it to get fixed, my window is cracked/broken and that's hazardous. Slum lords. Do not live here. Run away runnnnnn forest runnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnUpdate: I plan on just moving out. Window still broke. I had a mouse in my bed, roaches are still a battle (not as many but I still see them) my window is still broke. Maintenance is the worst all them mfs need to be fired the whole office need to be replaced the whole company needs to go. These people will Kill you if you stay here. I’m getting a lawyer and I’m going to see them in court
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December 2023 by Fred Will
Very unprofessional! I would totally recommend that you find another place to rent from! I was a resident for 2 years and could barely get anything fixed when needed. My place flooded and it literally took almost a month to address that i.ssue. You can barely get in contact with anyone there and, if you do its several days later and usually via email. I've been gone for almost 2 months and still haven't received my security deposit back. This is after I spoke with the property manager who by the way told me that my check was cut over a month ago.. Sad sad sad!!! Do not! I repeat do not rent here or even consider it.**updated 12/05/23******I'm still in the same boat and haven't talked to anyone since 11/03/23 regarding my security deposit and once again have been gone since OCTOBER 1st! I've reached out to the property manager and the management company (MMG), who still have yet to reach out to me to provide an update on my situation. I would like to reiterate that you should not move here if you're looking for professionalism in any manner bc it doesn't exist! Read the reviews for yourself and not just mine. I'm reaching out to legal aid as I type this bc my patience has worn-out.
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November 2023 by Milagro Rodriguez
Bad maintenance service called and went to the office for a long time, first because I didn't have air conditioning all summer, then a horrible leak that flooded the entire living room and kitchen, this situation is deplorable. What I have left to do is go request a court and call THE county because the administration does nothing
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September 2023 by Christine Whittaker
Air conditioning wasn’t working Brandon came and fixed it and our house back in running in no time I’m thankful for him because without our air conditioning I would died because of a heat stroke. Plus he went above and beyond and fixed replaced my filter on the ac unit
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July 2023 by Danesha Keys
So I was approved for this place, during the walk through with another person that was interested, the apartment was not cleaned, the lady asked about roaches and mice, the new property manager said that they didn’t have that issue, there were bugs literally at the door! And they stated that the residents are charged monthly for pest control. When she called me she said that I had to pay half of $3,348 before move in and that she may not have an apartment for me, but I applied for a certain apartment, I rode around to see it and the neighbor said that the other tenants were put out the day before, the whole property looked super ghetto, trash everywhere. She told me that she lived within the property, she also stated that my security deposit was non refundable under any circumstances, I have never heard of that!! I asked for a welcome letter with all of these details concerning my move in, she said that they don’t do welcome letters, only welcome calls. I should’ve taken pics of this place, I was so shocked, I’ve never seen anything like this in my life
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April 2023 by Kaiyah Medley
Very bittersweet at first & I was a little discouraged about my living arrangements. But when I tell you they came through they came through with the best accommodations possible.I mean they treat as family from day 1Best leading property management team I’ve encountered !!
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March 2023 by Virgil Beverly
So far my experience has been awesome. The property managers and assistant have been excellent in assisting me with any issues I have and also have been very professional the entire time. They been going out there way to make sure I’m happy and comfortable and I appreciate it.
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February 2023 by Charmaine Sweeney
Jasmine was amazing! She really helped me out. I don’t know what I would’ve did without her. When I came in she took her time to help me. I highly recommend anyone to her if you want to live at Riverview townhomes. Thank you, Jasmine!
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February 2023 by Banu B
Losing money, getting close to heart attack, and being about to fire from work, was my experience when I rented this apartment. It was the worst experience in my life. Even after my move out, I am experiencing a hard time. Here is my story in brief:1. I moved out in October 2022, but I have not received my security deposit yet. I was told in November the management changed and I am responsible for communicating with the former and new management to get my deposit back. After days of communication, they did accept that the new management is responsible. However, I have not received any deposit back yet!! They asked me to communicate with a regional manager named Ervin Beganovic! Interestingly he has had the same role in previous management as well! They know everything just refusing to pay my deposit! Maybe because I am not American, and they think they can abuse me! So racist!!! I cannot believe they put me in this situation!! Why am I responsible to communicate with former or new management for a deposit when Crystal Szymanski is the office manager in both managements and she knows everything!! She is the person who did not give me my deposit at that time before changing management! I have all the email communication with her! THIS IS NOT FOR SURE A TENANT'S RESPONSIBILITY!2. When I moved in September 2021, the AC was broken, and I did not have heat for about three months. They fix it after I reach them numerous times!! When I complain about cold weather, they just gave me hand size heater!! I suffered at that time a lot. How many times have I had to be off from my work to talk to them in the office (they used to not answer the phone at that time at all)!!! It was violating the Maryland and Baltimore County rules, and their rental agreement.3. Mice were a disaster, they attacked me!! Obvious from the pictures and video! I was not at home for just two weeks. It is another violation of Maryland and Baltimore County rules.
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February 2023 by Tiffany Mullikin
I have lived here for a little over a year now! At first I was in contact with DJ a lot and she was very nice, helpful, and professional. After some time I was in contact with Crystal as well and she has been great since day one! She is so helpful, very understanding, professional, and she genuinely has a kind heart and will try to help you as much as she possibly can! I couldn’t be more happy and thankful for Crystal she really has been a life saver for me more then once! I couldn’t thank her enough for working with me and being patient with me! Crystal is great at what she does, she makes you feel welcomed, she knows what she is doing, and she is always polite and very kind! I wouldn’t be living here today if it wasn’t for her! Crystal surely is the best property manager I could ask for!
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February 2023 by Geovany Zelaya
Office staff is fantastic! Have never encountered people that communicate so well and are respectful. Neighbors are good, friendly and quiet. No problems. New Management MMG is great! Property Manager Crystal is awesome & she cares! DJ is great too!
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February 2023 by Ryeshema Johnson
The first time I've ever been to river view I had the best experience soon as I entered I was greater right away by David then dj they are so professional. I've told my friends and family about the townhomes very understanding specially when it comes to things that you want fixed or even having a serious problem if it's necessary for ms Crystal to get involved she is such a beautiful person inside and out I mean she cares I've never seen her not care about anyone your problem is her problem and she makes sure she tries her best to help and make you smile I love her being a loving caring property manager . Basically I'm saying the team is great I've never had problems with them wouldn't recommend anyone to no other properties I will definitely send them to river view. Oh I forgot can't leave out the maintenance crew they get the job done. Nice cool people you
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February 2023 by Deonna Harris
Such a great team! Been looking for a new home for at least a month Jasmine was super helpful and made sure she took care of me felt like she was an old friend and I’ve been known her and Crystal is just amazing very knowledgeable and sweet.
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February 2023 by Maia Boston
My walk through was great the unit I was shown was sooo beautiful! Jasmine and Crystal helped with all of my questions. The energy here is awesome, these ladies even had great recommendations for where to furnish my new place..can’t wait to move into our first home!
