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September 2025 by Eric Caudle
The saff is great and the location is nice and secure!
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August 2025 by Kathy Nugent
I stopped by yesterday morning to inquire about the units. I have to say I needed help as I haven't used storage for a few years. The Young lady was so helpful and patient with me. Really a kind sweet Young Lady . I have a project coming up and I am just so impressed with her kindness as I'm elderly and sometimes I'm just ignored. Angelique is an asset. Thank you for your help.
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August 2025 by Nadraia Lawson
A waste of my time, given that I arrived early on the 25th to execute a reservation I made online, for the “property manager” to open LATE! I have patience but when you’re late and go in without unlocking the door to provide access to customers and leaving yet again 5 minutes later after your LATE ARRIVAL…patience goes out the door. No explanation or a wait time of when she would return to assist me. Communication is key and o would have waited because I understand that things happen, but she just jumped in her ACURA SUV with Virginia tags (that’s no longer welcomed here in MD) and pulled off as if her shift had ended when it had just began🤨 The woman in question name is Angelique, the property manager. I found that out by calling the customer service number. The customer service rep was helpful with informing me that she could help me gain access, however a disk lock was mandatory and I had locks already and wasn’t going to purchase new ones. There was a admin fee as well that wasn’t included online, at that point I decided to go elsewhere. Misinformation and tardiness were red flags and I don’t want a headache so I will be taking my business elsewhere. Angelique is UNPROFESSIONAL and lacks customer service skills. She needs a warehouse job.
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August 2025 by Joseph Lawhorn
Excellent and accommodating staff.
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August 2024 by Malcolm Muhammad
It was very straight forward and not a long process which was a plus and an awesome price.
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July 2024 by Sharon Day
The personnel at Stor-it are always pleasant and helpful.
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July 2024 by Lenny Bishop
Currently running a 1st month half off online special. Bring a lock if you're renting a unit. Their locks are $18. Walmart has them a lot cheaper.
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June 2024 by Eric P Chen
Fairly clean, convenient location with professional service. Access garage doors worked well and complimentary flat beds helped make the storage process seemless. Access code didn't work initially but service clerk was able to resolve the issue within twenty minutes.
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May 2024 by Kevin MacDonald
Always fun and pleasant staff, easy to access unit, good security. All good across the board.
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May 2024 by Lawrence Caalim II
Easy going and awesome people
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May 2024 by Stephanie Robbins
Positive. Accurate billing, clean facility, excellent service.
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April 2024 by julia Brown
Quiet, easy accessible
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April 2024 by John Yankulov
The staff was very professional and informative. The staff was friendly and polite.
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April 2024 by Alyssa Wagener
It was such a smooth process renting the unit online, I love that I could do that any time of day. The unit was clean, and ready for us to move our things into! The unloading area and elevators made it so easy for us to unload everything. Will definitely recommend to friends!
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April 2024 by Christine Lynch
The manager of this location is amazing. She is very nice and does a great job at run this storage. If you have any questions or concerns she will help you or answer your questions when needed. I love the fact that this storage is 24hours accessible because that is definitely what I needed with my situation right now. The prices are reasonable for the unit each month. The location of this location is great and easy for my to get to. Love the fact that you need a passcode to get to unit which it make it more protected from other people and also that this location is always very clean every time I come. Very satisfied customer and glad that I chose this location.
