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March 2024 by Daniel Shupp
Fast service and dependably good food. Love the wraps and the customizable smoothies. Lettuce in the wrap was a little old, but still a good meal.
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February 2024 by Jackie R.
Great service & food is on point!Highly recommend the detox island green smooth with ginger
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February 2024 by lisa x
The bathroom was disgusting, trash can was sooo full, trash was all over the floor. If the bathroom the employees use, is nasty, u shouldn't eat there, wish I had seen the bathroom before paying for food and drink, and drink wasn't good, no
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February 2024 by Isaiah Ernest
Gloria was very helpful, she deserves a raise !!
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January 2024 by Liss V
This salad is the bomb. It was really l good and also the banama smoothie was very good.
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January 2024 by *C L*
I have done both times that I’ve ordered DoorDash so I do not know about service or atmosphere but the food is AMAZING ? Don’t forget your edible straw with your smoothie ?
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January 2024 by John F. DiFerdinando
I have been dining here for years and my experience is always top notch. Highly recommend if your in the area.
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December 2023 by Tanay Adams
Amazing service and everything was really clean!
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October 2023 by David Thomas
I visited the Tropical Smoothie Cafe at 3611 Washington Blvd, Unit 103, Halethorpe, MD 21227 on October 22, 2023, and I’m quite disappointed with the service I received.I ordered a wrap, chips, and a smoothie and presented a survey coupon I had received as a result of a previous online order. However, I was told by the cashier that I needed to show a receipt along with the coupon to avail of the promotion. I explained to the cashier that the promotion clearly states, “Offer valid at participating locations only. Not valid with any other offer, discount, or combo. Limit one coupon per customer, per visit. Please present coupon at the time of purchase. See store for details.”Regrettably, the cashier’s interpretation of the promotion differed from mine, leading to confusion and frustration. I have been a loyal customer of this Tropical Smoothie Cafe, and I expect the staff to be well-informed about the promotions they offer.I hope this review prompts the management to ensure their staff is knowledgeable about promotions and maintains a higher level of customer service.I appreciate your attention to this matter, as it will not only benefit me but also other customers in the future. Thank you.Sincerely,Dave
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September 2023 by Dmitri D
The worst experience with the lady that says she’s the manager at the store . I sure hope she is not .After picking up our online order my pregnant wife asked to use the restroom which lady at the register said is for staff use only and not for customers .We argued that it’s illegal in Maryland to deny access to the bathroom at a sit down food facility . She got angry and unnecessarily rude . Proceeds to tell me to complain to corporate if I had a problem with it .Will complain to the city and corporate for sure . People like these should not be in good / hospitality industry.Poor girl that worked there as well tried to help but was shut down by this lady .Will never use this location again or any other location if corporate doesn’t take any action in this case.
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August 2023 by Leila Johns-Sappor
I love this one, they are plenty but so are the customers they are done quick and salad be full not a lurks like another location.
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March 2023 by John Boyea
Smoothes taste great and customer service excellent
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March 2023 by Brittany Hall
This place is terrible. I walked in and was never spoken to. Stood there for a good 5 minutes wondering when someone would help me. Finally after 2 employees debate over who will help me one of them come to the register. When my order is ready they just sit the order there and go about what they are doing never letting me know its mine or anything. Quesadilla was trash! $10 for a tortilla with barely anything in it. Don't waste your time here.
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March 2023 by Michael Y.
Bought a Supergreen Caesar salad. Very little chicken. Mostly lettuce. Not worth what I paid for it.
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December 2022 by END TIMES
I'd give it a zero if I could. I ordered a Chicken Quesadilla expecting to get a full top and bottom tortilla with the works and for $10.00 I got one tortilla folded in half with a pinch of chicken and a slice of cheese. I could have made my own Grill Cheese Sandwich at home for free. They should be ashamed of themselves for ripping people off. The fancy bag is the only thing that was about something but I'm not a goat I don't eat paper.
