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November 2024 by Kathy Cary
Great customer service very helpful and very knowledgeable. And very friendly.
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November 2024 by Jene Pickford (IJENEXO)
I had the best experience with the Operations Manager Jacob. He was so knowledgeable and very respectful of my time and needs. He carefully responded to all of my questions and advised me on some things moving further when purchasing. I would always come back here! Good prices, great experience, quick, friendly, and insightful service. Thank you!
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November 2024 by Timothy Pleasant
Absolutely fantastic experience at Tyler's! I've made multiple purchases, and each time has been smooth and enjoyable. The staff is incredibly friendly and knowledgeable, always making me feel welcome—quite a contrast to some other shops in Maryland where the vibe can be off-putting. Tyler's prices are very competitive for firearms and accessories, making it my go-to shop. I’ll definitely be returning for my next firearm purchase! Highly recommend!
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October 2024 by Brandon Evans
Purchased a firearm from this business as well as a shotgun and AR all in the same transaction. I spoke to the sales rep specifically about a 40 caliber handgun after telling him I already owned a 9mm. Another sales representative then came out of the back and showed me a handgun which I assumed was a .40 caliber. I purchased it and picked it up upon examination of my paperwork 20 mins after I left the store I called back to inform the salesman that I believe there had been a mistake because this firearm was 9mm and I had specifically asked for a 40 caliber. He went into an explanation of it being a consignment purchase and the money had already been paid to the previous owner. I asked to speak with management, Eric ( the owner) picked up the phone and I stated to him the mix up. I explained that I would pay more if need be but I was very clear about the pistol I wanted to purchase. He assured me he would look at the video tape and if in fact the sales rep had mentioned to me at least a few times that I was in fact holding a 9mm that he would work something out. I’m accountable knowing that was not the case I agreed. I received a call the next day. Eric would not come to the phone but related a message stating that I had mentioned 9mm and so I would have to trade the firearm in and wait for it to be sold to trade it and get the money towards the purchase of another firearm. Never do business with people who don’t stand on their word. This to me seems like a common practice as maybe they are a smaller firearm store and take advantage of the uninformed. Gumtree in Owings Mills, Continental Arms or FreeState are much better options with a larger variety and better customer service. Do No Shop Here! You won’t be satisfied and the don’t do right by their customer, this is a case where the small business does not have the customers best interest in mind. They just want to make a sale.
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October 2024 by B
Never ever do business at this store. Their customer service is horrible. They mention that they take of customers, this could not be further from the truth. The absolute worst experience I’ve ever had purchasing a firearm.
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October 2024 by Joanna Turner (Nonna)
Man!! Exceptional Service!!! I won't even attempt to buy anywhere else, their so knowledgeable and polite
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October 2024 by Anissa Brown
I Recently Purchased two weapons from here Glock 43x and Glock 19 both MOS great deal I will be coming back ☺️
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October 2024 by kenneth quasney
Tyler's is great, they've even given me a nickname I've been there so many times. From putting guns on consignment during covid, to picking up great used guns, to doing transfers and even doing suppressor purchases. Best gun shop around.
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September 2024 by jimmy k
Staff is more than helpful and welcoming. They WANT to help you find whats good for you and your budget. They are also honest. Even helped me with designated collectors application! 5/5 would recommend anyday anytime.
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September 2024 by Brad R
I have been to a dozen or so gun shops all across Maryland and Tyler Firearms is definitely in the top 5 for outstanding service and value. I recently visited the shop for consignment services and was very impressed with the ease and professionalism from start to finish. Their consignment fee of 10% is the lowest in town, so if you have something worthwhile to sell, come to these guys to get top dollar. Eric and Jake were very helpful in getting my consignment firearm competitively priced and displayed for a quick turnaround. Believe it or not, my firearm sold in only a few hours after I dropped it off, so I couldn't be happier with the results. I decided to use my consignment proceeds to fund a shotgun purchase through Tyler, which was a win/win. Since I opted for store credit vs. cash, the 10% consignment fee was waived and I would only be responsible for paying sales tax on the difference of the new shotgun. There were a few moving parts to this transaction, but the communication between myself and the staff at Tyler Firearms was excellent. I was notified immediately when my consignment was sold as well as when my replacement shotgun order had arrived (1 week turnaround). One other cool thing worth noting, these guys have an online presence with an active website that they update frequently with current inventory, both new and used. This is very convenient for those that like to check in every so often to see what they have in store without doing so in person. Overall, beyond satisfied with my recent transaction and can't wait to do business again!
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August 2024 by Tavonn Johnson
I can definitely understand what the other guy is saying, someone in there will press the hell out of you while you’re in there., but other than that the place is great and so are the prices. My only issue is they don’t let you put half down and give them the rest after your background is cleared. I miss Barts
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July 2024 by Roy JOHNS
Tyler Firearm LLC.is the best the staff in the shop are great is was my first time purchasing a firearm there but it will not be my last if I could give them 20 stars I would.....
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July 2024 by TR4PG0DN3 Gaming
Walked in to simply browse for a future purchase. Was hassled by a man the moment we walked in.. told him we were simply looking. He proceeded to engage in conversation by asking dumb questions like “self defense? Competitive?” Sir I just told you I’m browsing. He then proceeded to ask me & my girlfriend if I had a hql (you need hql to browse?). Then proceeded to ask us to leave. Saying that we smell like weed. Honestly , I started to give him a piece of my mind, but we all know these people like to play the victim. So I remained cool , respectful & left. There’s a special place in hell for POS like that guy. Should just put a sign saying *BLACKS NOT WELCOME*
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May 2024 by Rick Enos
Very helpful and extremely friendly
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May 2024 by joe mclendon
Deal with the guys at Tyler Firearms for a few years now. The owner is a great person. Anything to do with firearms Tyler Firearms is the place………
