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May 2025 by Tyler Forbes
Manager refused to honor loaner policy. Claimed item was not a loaner despite being listed on their placemat at the counter as a loaner. Older guy with glasses was not helpful and making up his own rules.
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October 2024 by Lee
The older guy with glasses and white hair gets a little rude . Better off coming to this location when the younger guys are working. The 2 that drive chevy pickups have always taken time to help me and answer any questions that I have.
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June 2024 by Adrianna
Great service very friendly!!
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June 2024 by Jonathan Crosman
Always friendly and helpful. Use them often during my restoration for hard to find smalls. ?
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May 2024 by Santo Mirabile
Went there to do a return presented my receipt and unopened package after spending 10 minutes scrutinizing everything and finding nothing wrong with the packaging or the receipt they tell me they can't do it because their manager is being picky about the number of returns they do in one day they asked me to come back tomorrow?!?
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November 2023 by kyle farrell
The older guy with glasses that works here is extremely rude & had a huge attitude with me from break. He also wouldn’t let me measure to compare belts when I’ve done it 3 separate times at the same store. I’ll likely never come back to this store again.
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November 2023 by Joey Ross
Earl did a great job installing my battery and making sure I didn't have any other issues.
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November 2023 by Joey Smith
Store looks amazing and everyone was very friendly. Would definitely come here again.
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October 2023 by Terrance MacGregor
Super helpful
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September 2023 by Nancy Hoffman
I have the deal of lifetime brakes for my car. I do a lot of traveling, my husband changes my brakes for me. However every time he takes my worn brakes to the auto zone in Hampstead the manager there always wants to give him a hard time about trading in the brakes. This last time my brakes were worn to the point of almost creating damage to another part that my brakes come in contact with. The manager there has made it to the point that my husband travels another 15 miles out of his way in order to not have to deal with this manager. I find this disturbing, I paid for the brakes. I expect the manager of the company that made this deal to honor it without making my husband or anyone else feel like they have to go to another store in order to get the respect that we all deserve.
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July 2023 by Hommie May
I needed the whole distributor They had it in stock.
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June 2023 by Helen Schultze
Service was very good
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May 2023 by Martha Mullerukkkisis
Michael H was very patient and friendly. My husband had lots of questions and had to look up many things. Very greatful for his help and knowledge.
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April 2023 by George Phillips
fantastic service! even better staff!
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February 2023 by Roseann Sykes
I was at this store in Hampstead MD today and the customer service here is amazing. Not only did they got in a car battery I needed within 24 hours, they installed it for me as well. They made sure I got the best prices (packaging purchases for discounts) and as a female I often find some auto places to be rude and/or condescending. They were helpful, pleasant, kind and polite. My family will definitely be repeat customers - even if the drive is 20 minutes longer, they deserve the business and are worth the trip. Well done gentlemen, and thank you!
