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December 2023 by Bailey M Frey (Bails)
Easy and fast
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March 2023 by Carol H
We have been clients of Dorothy’s office for 20 plus years. We know that when we have a question or concern Cynthia will take care of us quickly, professionally, and with care. She is very knowledgeable. We have the utmost confidence in her and know we can depend on her. We don’t have a need to go to the office very often since most things can be done via a phone call, but I enjoy the friendly and welcoming atmosphere as soon as we walk in the door. Thank you, Dorothy and Cynthia for being there for us! Ron and Carol Higgins
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March 2023 by Clarise Baumgardner
I have be a customer with Dorothy as my agent for MANY years. I recently needed to add another policy to my existing account. Spoke with Cynthia and asked some questions. She told me about my options and recommended what type of coverage that I would need. She is very professional and a pleasure to speak with. Cynthia answered all of my questions. I didn’t get a hard sales pitch. Just simple facts. I’m a customer for life.
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March 2022 by Victoria Albright
My husband and I have been with Dorothy Kemper's office for over 20 years! My go to girl is Cynthia Mann. She knows the industry like the back of her hand and makes the process simple and easy to understand. We have never thought of changing offices and never will. Thank you for all your hard work!
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March 2022 by Alan Stahl
Good service
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March 2022 by Robert Steiner
Cynthia is great,very helpfull super nice. She is a gem at this agency seeing that I have been with them for about 4 years and have never met or spoken with Dorothy herself. So Hi Dorothy
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March 2022 by Brenda Majedi
Great to work with! Thank you Cynthia Mann
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March 2021 by Cindy DeVore Tetzloff
For any insurance needs, but specifically life insurance, I highly recommend speaking with Cyndy Jermain. She is exceptional at explaining the many options available and helping customers to fully understand and choose a policy that suits their needs and budget. Somehow, she manages to breakdown the many options into easy to understand terms. She truly cares and not about "making a sale" but about helping each person protect themselves from the unexpected.
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March 2020 by Robert Wilhelm
Great service and great rates
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March 2020 by Sherine Blahnik
I highly recommend contacting this office if you are interested in either just learning about various insurance policies or to check on rates. Both Cyndy and Cynthia are great to work with and have been very accommodating without being obnoxious salespeople. They never fail to provide excellent quality customer service to meet my needs promptly and efficiently.
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June 2019 by Jerry K.
Dorothy's office has provided me with great service for the last 18 years. Always helpful and responsive. Cynthia is the perfect example of the kind of service that all agencies promise, but Cynthia delivers.
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March 2019 by Charles Bevard
Alwaus accommodating and friendly service
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October 2014 by Susan M.
I am writing to express the lack of a professional office staff!! Cynthia Mann, who was uptight, extremely rude and judgmental, and had no knowledge of any products. All she tried to do was sell me all types of insurance, that I know she gets commission on. She laughed at my questions and excessively blinked her eyes, as if I was bothering her!! I have had State Farm insurance for many years and am a affluent member in the community. After my horrible experience with Ms Mann, I will perhaps look to switch to a different all together and will go with a different company and take my many personal and business contacts with me.
