9AM - 5:30PM
1344 Ashton Rd Ste 200, Hanover
Auto Insurance
“I called Michael's StateFarm office and the very first day we spoke, we were on the telephone for over an hour. He was very patient, knowledgeable, professional, and friendly with me despite all of the difficult insurance issues I would be coming to his office with. His customer service was exceptional, far from what I had experienced in the past. And, from that day forth, each time I have spoken to him, or his staff, I feel assured that I made the right choice in choosing his office.”
“I just need to share that Lisa which I've been dealing with has been the kindness reachable knowledgeable and easy to communicate with I've have no complaints when it comes to Lisa and in truth with agents in the company their friendly and understanding with your situation I'll definitely will hope to continue insuring with them. Thanks Lisa and the other agents for knowing how to deal with people and never being rude.”
“My State Farm agent was John Geyer and he did a great job assisting me with my rental property insurance. I’m from west coast and he assisted me of insuring my property all the way in east coast. Thank you John for all your assistance!!!???”
“We needed to obtain policies in our new home state. We got a prompt call back and a thorough explanation of each policy and how Maryland law differs. Friendly service. We had tried to work with a different agency which failed to return our calls. Calling a potential customer back seems obvious but not to all so it sold us on this agency.”
“Just transitioned to State Farm, looking forward to having a lower rate than I previously had! Agent was very helpful in my transition and did everything he could to make the process easy.”
“Everyone on Scott McGrew's team provides wonderful customer service. I've had to reach out to them often for personal assistance and they always show so much patience and are always willing to help. Specifically Amelia, Michael, Scott and Hans. Such a great team, great rates and superb service. Much Appreciated. Don't hesitate to go with Scott and his team!”
“Eduardo was excellent, he helped me transfer my policy from another agent who is no longer in business, to John Stein's office. I recommend Eduardo as an agent to anyone.”
“Great experience with Felix team with State Farm agency we been almost 10 years , we love State Farm first car and house both insurance we gona stay forever cheers guys”
9AM - 5:30PM
517 Benfield Road Ste 202, Severna Park
Auto Insurance
“We have worked in the past with Alec and now with Rita Barth at this Allstate Ins office. They provide service and follow through above and beyond any other Ins Office we have ever used. Just recently, Rita reached out as we had policies coming due and she worked with us going through all of our policies with thoroughness and much attention to detail and able to find us savings and update and adjust were needed. We are extremely pleased with this Alec Schwab Insurance office and the agents such as Rita that provide incredible knowledge and customer service to their customers”
“⭐️⭐️⭐️⭐️⭐️
Cindy Lopez was such a big help! My dad and I both have State Farm, and she went above and beyond to make sure we understood everything. My dad can get a little mixed up sometimes, but Cindy was super patient and kind! she broke things down perfectly and never rushed us. You can tell she really cares about her customers. We truly appreciate her and the great service she gave us! She is the reason why I will continue to be a State Farm customer!”
“This company has handled all of my issues with great respect and precision. They are always patient and courteous. I want to give special consideration to Agent Terrance for all of his outstanding work. Thank you.”
“I stopped by and Miss Amya took the time to provide me with an auto quote for my 3 vehicles, car, pickup, and work van. She was very polite, and knew just the questions to ask, to help me get a competitive quote. It was a pleasure to find an agency that still has people that care about the client and not just AI on the phone.”
“I moved to Baltimore in June 2024 and have moved all of my policies (rental, car, personal articles) to Ryan Nash’s State Farm office. Jason is the representative with whom I worked getting all of these policies started up and he has been wonderful! Very communicative, helpful, informative and patient as we worked through the kinks of transferring policies inter-state and getting my car registered in MD. I feel very comfortable knowing all of our insurance needs are being met by the Ryan Nash State Farm office. Would highly recommend to anyone wanting State Farm insurance in Baltimore!”
“Tammy is very good customer service. She very helpful and give a clear explanation for plain in bills. I really advise people go to Tammy Nguyễn as a customer service helpline. Thanks again for your good help. Laura Godley Davis”
“They are very responsive and have great customer service!!! They answer all your questions and concerns Nancy is my agent and I couldn’t be more pleased with her customer service!”
“I have a long history with Allstate as my parents have been insured with this company for many years and I have been insured with them for the past five years. Happy to have them as my insurance company!”
“Let me take time to thank the Alonzo Howard team. I have been with them since 2010 and have had nothing but great experiences.
Originally I stayed because they gave me a great price for coverage on my motorcycle. Later on i added my car and home.
Afterwards it was because the staff remembered and shared stories when I would go into their office to pay or ask questions. Anyway I don't usually write these things, but I felt moved to share my experiences with others about this agency
I would recommend Alonzo Howard to anyone looking for a new insurance company.”
“I’ve been helping my father look into another car insurance since his rate was tremendously high at his previous provider, luckily we were able to get a good and fair rate for his car insurance. Ashley and Rosa were super helpful in providing the quote and helping my father transition over to State Farm and they were very quick to any questions we had. Amazing customer service, definitely happy with our choice!!”
9AM - 5PM
8158 Telegraph Rd, Severn
Auto Insurance
“For me it is the best insurance I have ever had, they are always there for any questions I have, they are so kind to answer all my questions, for me they are the best and I give them 5 ⭐⭐⭐⭐ ⭐”
“Love working with Perry Kurz and his staff! Always available, very knowledgeable and rates are competitive! Understands insurance coverage better than anyone I've dealt with, highly recommend!!”
8:30AM - 5:30PM
7310 Ritchie Hwy Ste 908, Glen Burnie
Auto Insurance
“My experience with Agent Markus McClendon was exceptional. I appreciated and was impressed by his follow-up, professionalism, and his ability to problem solve. When our meeting concluded, I felt that I had been cared for.”
“Oh, my goodness Ms. Sara Garcia is so wonderful and such a doll. I don't think there is another agent in the region who is more knowledgeable and professional. She is always so helpful and genuinely cares about helping us. I would recommend Sara for everything insurance related that you may need. She is honest and clearly understands what she is doing. Love her!”
“I have worked with J.E. Schenk & Associates for a handful of years now and have always been very pleased with their service. They are responsive and helpful with all my questions and policy changes. I currently have my homeowners and auto insurance through them and I previously had renters insurance with them. Very happy to continue working with them!”
“I had a State Farm homeowner's insurance claim which had to be signed by my mortgage company. Unfortunately, the company had sold the mortgage and the new company would be unable to process the payment for the claim for nearly two months! The repair had already been completed (it was an emergency and had to be done) so I couldn't wait that long for payment, and was concerned about having to make upcoming mortgage payments on top of paying for the sizeble repair costs. My claims adjuster had already closed the case and was not available for me to contact - she was either out of office or was refusing to answer.
Mary has over 30 years in the business, and despite this being well beyond her job role at State Farm, she wouldn't take no for an answer. She spent weeks making phone calls, kept escalating the issue, and got a hold of a claims team leader who was able to solve the issue. On top of that, that I was able to have certain coverages for the repair at all was because she made sure to put that in my policy - this is stuff no inexperienced homeowner would think of happening in a thousand years, yet it happened to me. Mary and her office rep Jaccie had me covered. I cannot overstate how lucky I was to have Mary and her team helping me as my agent. She is a hero in my book.”
“I have been with Gebco for years and I love the service they provide and the agents are always helpful and there when you need them. Ms Caroline is my go to person❤️ and she’s very knowledgeable and personable as long as she’s around they will forever have my money?. No long wait on phone for a live person they always answer and make you feel like a person not a number.”
“Mary and her team at Allstate Insurance were great in getting me setup quickly with home and auto insurance on a very short time notice. They help me navigate through all the details and got me the perfect policy.”
“Always helpful and looking out for me with my late payments I just hope they will continue being understanding whenever I’m running behind. I just wish there was someway to make my insurance cheaper.”