-
December 2023 by Julie Rutledge
Great place to get unloaded. No overnight parking. Parked in the yard across the street. yard guy Rodney came over there and got me. Cut my seal opened the doors put me straight in a dock. Btw enough space to back up.Great job Rodney u are awesome⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
-
October 2023 by Darvida Caldwell
When I picked up an item in 2022, the customer service was great. I came twice in September 2023, and both times there was a grumpy old guy who wanted me to load and unload the furniture myself and shooed me away when I was taking photos of the items I returned. I asked him how long the refund would take and his answer was “I have no clue.” He must be a joy to work with.
-
June 2023 by Alexandra K
Horrible customer service.
-
December 2022 by Dredge
This warehouse has the best crates and barrels in all of Hanover.
-
August 2022 by Kate S.
Note that this is not a retail location and they cannot assist you with traditional customer service.
-
July 2022 by GR
This warehouse has the best crates and barrels in all of Hanover.
-
September 2019 by Mrigank Bose
You first have to check in at the front, they will hand you a slip which you take to the back - loading deck. Note you have to back in your car up the ramp. Loading was pretty quick, they folks at the warehouse helped load. No issues. Total time taken was about 15 mins on a Saturday morning. Check warehouse timings before you head out.
-
September 2019 by T Johnson
The check in personnel went smooth but the loading time is an elog killer...over 4 hours to load my trailer and I came an hour early before my appointment time,so figure that one out...
-
August 2019 by J F.
Mrs. Gladys has the best customer service. A beautiful face with a positive professional personality and a welcoming attitude as soon as you walk through the door. What a great asset to Crate and Barrel. Good customer service is almost nonexistent these days!! Warehouse guys were also pleasant and efficient.
-
June 2019 by Gavin Fogarty
Had a great experience picking up my stuff. Aaron was the warehouse guy that helped me load and he was great. Patient and not rushed. He made sure everything was exactly how I needed it.
-
April 2019 by Sadie Sophie
We picked up a rug at the warehouse. Both the staff in the office and in the warehouse were very friendly, helpful and efficient! Great experience.
-
April 2019 by Joceph Sanchez
My gob is here
-
March 2019 by Christian Blanco
Great Furniture great quality great staff
-
January 2018 by Don Knieriem
IMPORTANT! This is NOT a Crate and Barrel store!! This is just their warehouse, and the only thing you can do here is pick up furniture you've already ordered. There is NOTHING here to look at - you can't even enter the warehouse! The Google map tag makes it sound like it is a store. NOPE.
-
January 2018 by Kandace S
Very friendly and efficient customer service for warehouse pickups.
