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June 2023 by Tin Pham
Not a computer stores, no computer part is selling here. Waited 10 minutes to meet someone then be told not having anythings. Totally not recommended.
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September 2021 by Lee Reviews
Came to this company to get a hard drive upgrade. I had Kenny as a point of contact and he was great. Very friendly, very informative and he even came out of his office to look at some pictures of products I took on my phone to help me decide on what to purchase. Highly recommend this company for your computer needs. I'll definitely return if I need to. Customer service amazing.
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October 2020 by Leon
Came to this company to get a hard drive upgrade. I had Kenny as a point of contact and he was great. Very friendly, very informative and he even came out of his office to look at some pictures of products I took on my phone to help me decide on what to purchase. Highly recommend this company for your computer needs. I'll definitely return if I need to. Customer service amazing.
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November 2019 by Robert Matthews Sr.
Took 2 weeks to repair my computer.
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November 2019 by George Bachman
Wow! Super helpful! Walked in without calling ahead and they honored my Lenovo warrantied item by grabbing me a new replacement (I didn't even buy the laptop there). I was in and out in no time. I will definitely be back when I need help in the future.
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July 2019 by Jessica Scruggs
Great service!
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March 2019 by Jessica Russ
Very kind, helpful, and easy to work with! Rates are reasonable and they were very accommodating! They are efficient and keep you informed the whole way.
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February 2019 by Sabrina Edwards
DSR is AMAZING!!! I took my MacBook in due to a swollen battery issue (which almost burst not only destroying my computer but setting fire to my house as well), and I needed a couple of screws turned loose that had become stripped in order to release the battery from the frame. I was so scared the battery was going to start leaking or worse, and after going to the Genius bar (surprise, surprise, no help), calling Apple Support (no help either), and Best Buy geek squad (more like useless squad), I went to DSR and in less than 30 mins they were able to release the screws, and properly disposed of the battery! Not to mention, they were able to salvage one of the screws so I could secure the new battery back! They are life savers, and didn't try to push any new annoying products on me to buy unlike the other places who just wanted me to shell out another 2 grand for a new computer, they just did the work, gave me good advice, and sent me on my way with my MacBook still intact. I replaced the battery myself and it's working great! If I have any computer issues in the future, I will be coming back here. They are professional, courteous, and diligent! Thanks DSR!
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January 2019 by Sabrina E.
DSR is AMAZING!!! I took my MacBook in due to a swollen battery issue (which almost burst not only destroying my computer but setting fire to my house as well), and I needed a couple of screws turned loose that had become stripped in order to release the battery from the frame. I was so scared the battery was going to start leaking or worse, and after going to the Genius bar (surprise, surprise, no help), calling Apple Support (no help either), and Best Buy geek squad (more like useless squad), I went to DSR and in less than 30 mins they were able to release the screws, and properly disposed of the battery! Not to mention, they were able to salvage one of the screws so I could secure the new battery back! They are life savers, and didn't try to push any new annoying products on me to buy unlike the other places who just wanted me to shell out another 2 grand for a new computer, they just did the work, gave me good advice, and sent me on my way with my MacBook still intact. I replaced the battery myself and it's working great! If I have any computer issues in the future, I will be coming back here. They are professional, courteous, and diligent! Thanks DSR!
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September 2018 by Jesse English
I had an issue with a laptop and had an extremely tight deadline to have it fixed. DSR sorted the entire problem, in warranty, before the apple store would even look at it. Thanks!
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August 2018 by John Rau
Took laptop in for repair. Tech called and only had 1/2 the information. I was very articulate about the problem when I typed it in on their check in form. Tech sounded like he was guessing the whole way. Advised that it probably needed a new motherboard, but could not explain what was wrong with the motherboard.
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March 2018 by Paul Brown
They repaired a water damage laptop and at a reasonable price.
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June 2017 by Zhonghua Zhu
Computer was black screen and no response. Dropped the computer yesterday and picked it up today. The service is professional and the people is nice. High recommended!
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January 2017 by Landon Gehring
These guys were absolutely amazing! I called eric for a minor computer error, and he had it fixed within 15 minutes! Very friendly personal as well.. 5/5
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January 2017 by Allie K
I wrote a scathing review (see below) and they contacted me within hours and have spent the last four days diligently working to repair this Apple computer and arrange it to be delivered back to school - they have sent me several emails to provide updates on their progress and are changing the communication process among the school, them and us - very impressive customer service to make sure that I was a happy customer. Thank you to Laura at DSR! Dreadful service - took weeks to evaluate and then replaced hard drive under the warranty. It stopped working within two weeks and the hard drive had to be replaced again because they had done it incorrectly.
