Extra Space Storage on 7492 New Ridge Rd in Hanover, MD, offers a clean, well-maintained, and convenient storage facility with a wide selection of units, including drive-up and climate-controlled options. The location features easy freeway access, wide drive aisles, multiple entrance and exit gates, and covered loading bays, making access simple and hassle-free. Customers appreciate the professional and helpful staff, with many reviews highlighting friendly managers and attentive service. The facility is praised for its cleanliness and secure environment, with exceptional security measures, electronic gate access, and a manager living on-site. The online application process is straightforward and user-friendly, allowing customers to manage their accounts easily. Additional amenities include parking spaces, elevator access, golf carts, a kiosk, and deliveries accepted. Many customers mention their positive experiences with staff members, such as prompt assistance and thorough guidance, which make the rental process quick and easy. Competitive rates and the availability of various unit types, including vehicles in drive-up units, contribute to high customer satisfaction. Overall, Extra Space Storage provides a professional, clean, and customer-focused self-storage experience.
Jay was a huge help, excellent at explaining everything clearly, and overall great customer service.
September 2025
Excellent customer service reasonable price two thumbs up
September 2025
Bill and Jay were very helpful. Bill was very informative and showed me multiple options. I was able to get all information needed and sign up for my new unit.
