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June 2023 by Sarika S
My boyfriend and I visited this store this weekend as we were doing some shopping . I felt really uncomfortable as soon as we came in because the guy came from behind the counter and basically followed us around the whole store . At one point me and my boyfriend were having a quiet conversation about what he planned to buy and there he is again right behind me, very weird. I get it the world thinks African Americans steal but that is a highly offensive and outdated stereotype. I ended up buying something as I waited on my bf to finish up but that didn’t stop the cashier from making me uncomfortable. There was another guy in the store who was super chill and made conversation. Keep him please, the other needs another lesson on treating others fairly. Will never come back again .
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April 2023 by Nick Bohenko
Awesome store they have so many Funko pops to choose from
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February 2023 by Weiler Godoy
I just bought a couple of items from this store at Arundell mills, MD today 02/18/2023 and my son decided that wanted to exchange his toy for another one, but the store manager refused to exchanged it or returned it he said it's their policy, I wish they would have said that when customers pay for their stuff, this type of service should not be aceptable, somebody needs to take a look at this type of service and their sales personnel...??
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February 2023 by crystal may
This store has so many cool things and the funko pops seem to be here before anywhere else. The employees are super helpful and nice to me as well, definitely recommend as a cool mall store. ?
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August 2022 by GoT
Bought an item and was told I could return it within the allotted time. Found out the item had quite a few negative reviews so I tried returning it today. I was told by the manager it requires a regional manager to return the item?! In the end, I couldn’t return the item even though the employee lied to me and said I could.I asked for the corporate number to inquire if the policy could be changed for future customers, and the individual just assumed I was going to complain. Whatever business model this company is following, it’s definitely not working.
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August 2022 by A Google User
They get shipments of funko pop and pull out the good ones and sell them for more and sell the regular one to people...no chance of getting a chese or summer convention like target, walmart, or game stop... should be shut down SCAM
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June 2022 by Kürømì Çhæn
Very good. last time I went there I found a korilakkuma plush. Sadly this time they weren’t selling them. Going again this Saturday. So much stuff and kind staff
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March 2022 by Hector Moreno
You are better off going anywhere else, things are a lot more expensive. Pokemon cards in particular are being charged double or more than MSRP. Local game stores or online are selling for cheaper than MSRP at this point!
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March 2022 by Fiery Fetus
Walked in. $80 for a Brilliant Stars Elite Trainer Box and $7 for pokemon booster packs from boxes? What a joke. Scalper prices should tell you this is a shady business. Its stuff like this that makes collectors have a hard time enjoying a hobby, instant 1-star for this ridiculousness.
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March 2022 by Tim Grocery
This stores scalps prices. Confirmed with other stores they buy all the Pokemon cards from all stores in the Mall then double the price in their store. Will not buy from a place that does shady business like this again.
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March 2022 by Derrick Guevara
They get shipments of funko pop and pull out the good ones and sell them for more and sell the regular one to people...no chance of getting a chese or summer convention like target, walmart, or game stop... should be shut down SCAM
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March 2022 by Pappy Goku
Buys up product from stores around them i.e. Pokémon cards. They then put the products on their shelves for double the price.
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December 2021 by The Way of the Mandalore
Bought an item and was told I could return it within the allotted time. Found out the item had quite a few negative reviews so I tried returning it today. I was told by the manager it requires a regional manager to return the item?! In the end, I couldn’t return the item even though the employee lied to me and said I could.I asked for the corporate number to inquire if the policy could be changed for future customers, and the individual just assumed I was going to complain. Whatever business model this company is following, it’s definitely not working.
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November 2021 by Sarah C.
For their jigsaw selection of specific euro brands. Only sharing 'cause 'tis the season - good for bday gifts too. Imma fan of 1000-piece puzzles. For in-store purchase, this is a fun go-to spot. Yes there're many online deals out there but if you want to avoid that, come on in. My bros have been buying from here for me the past few months - I appreciate. They have a free membership where the more you buy the higher the discount - ask them... I forgot and I can take or leave it. Before the world craziness, I enjoyed puzzling and during plus up to today I reach for jigsaws when time permits. Good exercise for the mind. I'm familiar w/general pricings of the euro brands they offer and my fave smiley face app tends to go bonkers w/the cost. At times smiley face has the retail price but sadly many times it's higher, up to almost 80% - seems criminal. So having a place like this brings many back to reality. Remember the ones I favor are euro brands and what you see priced is the general retail price. And the current stock is what will be found w/in smiley face's app. The staff are easygoing too. They know what's going on so they're not surprised that folks shop here for those brands. My only concern is now that I'm sharing especially during this season, I may not find some specific jigsaws lol
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August 2021 by Odaliz Wood
They have a wide selection of games, their customer service was great. We were able to find what we were looking for.