-
April 2024 by Regina Lewis
Great experience .. staff were friendly and professional. Dr Friedman was very nice and pleasant. Would highly recommend this location.
-
March 2024 by nikki poole
Definitely will be coming back. Great customer service. In and out with 25 min.
-
March 2024 by Rachel McKinney
Dr. Lauren Stephens and front desk staff were professional, helpful, efficient and friendly. It was easy to set up an appointment online and they were able to accommodate my busy schedule. Dr. Stephens was very knowledgeable and helped me with my glasses and contact lenses.
-
March 2024 by Duna Esuola
I recently had the pleasure of visiting the eye doctor with my daughter to pick out her new frames, and the customer service we received from Adam was exceptional. His friendly demeanor and willingness to understand my daughter’s preferences offered valuable advice. He went above and beyond to ensure we were both happy and confident with our selection. Additionally, the choice of glasses available was impressive. I highly recommend this office.
-
October 2023 by Phoenix Rising
Former patient; so glad I came back!!From exam to fitting, I'm extremely happy with the service. The staff is so personable and friendly. Thank you Adam for your help today!!
-
August 2023 by Ray Ricks III
This has never been the best location. Recently, it has gotten worse. The scheduling and front desk help are severely lacking. After being turned away and denied service based on "new warranty policy," I found a same day appointment and am waiting 2 weeks for 3 frames and lenses, complete pairs, with ZERO insurance. This MyEyeDr location wouldn't even set my appointment before checking my insurance, which would have been checked eventually. This all after the clueless young lady at the desk neglected to tell me that all appointments were 2-3 weeks out anyway. Don't waste your time. Other franchise locations do it much better.
-
June 2023 by Motun Olukoya
I was a returning customer that had an issue with frames worked on through this store. I came in last week and was given a price for the lenses then was taken by surprise and told I was delusional when coming in days later to make this same purchase. Simply would never return. Poor customer service.
-
April 2023 by Ashleigh Brisco - Jones
This place is great. The doctor was quick and very straight to the point. Didn’t offer me more than what I needed - the receptionist was professional and the process from scheduling to getting insurance was a breeze. Checking out was swift and I wasn’t pressured to buy more than what I needed. Everyone was in great moods and I loved the compliments I received when trying the glasses I really liked. Thank you! Can’t wait to pick up the glasses made just for me.
-
April 2023 by Michael
If you ever need help for your lenses, look for Jannah. she has been very helpful. highly recommended to anyone. thanks again ?
-
March 2023 by Yamillet Catalan
Dr. Friedman is the best. Adam at the front desk has excellent customer service, I had a pleasant experience with him. Thank you! You all rock!
-
February 2023 by Bree
Everyone was nice and friendly. Ms Linda was very knowledgeable and pleasant to work with. She made the process quick and painless. We even have the same taste in glasses haha I’m excited for my glasses to come in!
-
February 2023 by Hope Always
Their website is like going into the twilight zone. Be prepared to get on a space ship and take off. I wanted to send an email with a photo of my glasses that broke when I reached into my pocket to retrieve them. But by the time I finish navigating through all that next generation technology I gave up and tried to leave a message but that's not possible either.
-
December 2022 by Dawn Wilson
Bought my son in for a regular check up and the techs and Doctor did an absolute wonderful job as always. Doctor Stephens was absolutely personable. She checked everything with he's vision and made him feel very comfortable asking questions. Great place to come.
-
December 2022 by Ms Lola Slater
Adam at front desk amazing. Friendly. Great experience helping me pick out new frames. I came to just replace the lenses of old frames but ended up buying two new pairs of frames
-
December 2022 by Kelly V.
I have been using MyeyeDr at the Hanover location for about 5 years. The doctors have been great and the staff is attentive. Even during COVID, I felt safe at this location and they followed all protocols. I have to recommend and thank Dr. Friedman, he diagnosed my son (8 years old) with alternating exotropia. He was thoughtful about how he explained to my son, and recommended to see John's Hopkins specialists. He was knowledgeable about the diagnosis and optimistic for us. I have continued with my visits as he is an excellent doctor. My son is proud when he tells everyone that MyEyeDr helped him!
