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March 2024 by D Ll
Staff amazing! Super friendly and attentive. We love this store! They have the custom mini fig kiosk and are ALWAYs in stock! The store is always packed with people but the lines move quickly. The clearance table is hit or miss sometimes but still a nice additional option. All in all a great place for kids and grown-up kids alike!
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March 2024 by Lilac Slaughter
Awesome lego store! All the employees are so nice, knowledgeable, and really cool. They have holiday events occasionally and have really good deals on lego sets, had a ton of fun designing custom minifigs and building lil hearts together during the valentines build event.
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March 2024 by Spiral Tote
Always accessible staff with knowledge that is genuine and helpful. Love what is new here. Always busy and crowded. Fun time here.
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February 2024 by Briea Gennuso
The employees at this location are SO nice and helpful.
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February 2024 by Theresa Stubblefield
Staff are accessible, knowledgeable and helpful. Line goes quickly even when crowded. Cashiers are engaging with the kids. Less expensive than Amazon and receive reward points that never expire. Also, we always end up with a free build box depending on how much we spend.
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February 2024 by jaol kaol
Very friendly and helpful staff. My kids have been going there since they were kids. They are adults and still enjoy going as a family.
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February 2024 by Anselmo P. Beckford Williams
Lego® a new toy every day... ?✌?
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January 2024 by Sashwath Prakash
SO MANY LEGOS YAYYYY
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December 2023 by Bibi
LEGOS ARE THE BEST, YOU CAN TELL ME OTHERWISE. but you got have that kinda money if you wanna build something BIG.
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December 2023 by Landon Gooden
It was really nice.
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December 2023 by Diane LoSasso
Quick trip to pick up set. Fast service.
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October 2023 by Karen Geiger-Downey
Surprisingly clean for a store that is hands-on. The employees were helpful and seemed to enjoy Legos. It is kind of pricey but you can also earn free kits.
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October 2023 by Murreki Jusocio
It's with a heavy heart that I have to leave a poor review for this location now. I'd been going for over five years and, to be honest, I should have left a 5 star review ages ago.However, things have massively changed in the past year at this store in particular and it's beginning to be more noticeable. The staff is friendly of course; it's more the processes and the feeling like they can literally only ring up your order.In the past, I've had issues with my VIP card and a gentleman took a good 45 minutes assisting me, calling up the service center on my behalf and helping me get my account all back in order, as well as getting all of my previous points I had earned onto a new account. He was genuinely the best staff member I had ever worked with at a Lego store and I sincerely wish I could remember his name to give him a big shout out. He certainly deserves it. He's long since left and I imagine with his gravitas that he's off doing bigger and better things.The folks working there now simply don't seem to care and do precisely, exactly, what the job description entails. Greet customer -- ring out customer. I walked in two days early for the Venator release, thinking it was that day. My mistake, I should have checked the date better. I questioned a staff members if I was able to reserve one, as I have reserved Lego sets at this location several times in the past. The VIP program even lets you sometimes pick these up a few days early with the Early Access program.I was told unfortunately they have done away with this program and I would have to come in Wednesday, on release day. No problem, things change, I can accept that. I return on Wednesday and see the Venator in the window, fully built and displayed, with a large sticker that says "LEGO VIP EARLY ACCESS -- GET THIS SET OCT 1 - 3 BY SIGNING UP TODAY" or something along that line.Peeved by being told I was unable to reserve one, yet a large sticker dictating I could have done so, I brushed it off and walked in. I didn't see any out on the floor, assuming they had them in the back. They did the same with the huge Millennium Falcon set as it was a massive box. I'm told that they don't have any at all, and they're arriving later in the week on shipment day.I asked if I could reserve it as the sticker states outside and I was told that I could not pay for it in advanced and would have to come back on their next truck delivery day. Despite what the sticker stated (on the very same model I expected to be able to purchase that day, which was release day), I could not reserve or pre-pay as I've done several times before at this very store. I was told there was nothing more that could be done and to come back on truck delivery day.I don't know if the issue is the staff's capabilities being weakened by Lego Corporate, or the staff have merely been replaced by progressively lazier individuals. Regardless, I feel unwelcomed at these stores anymore, outside of the mandatory friendly greeting. The gentleman who helped me several years ago fix my account -- his level of service, I would never, ever see from this new staff. Anything more than "Good [time of day]" and "That'll be $xxx.xx" I feel would be asking way too much of them.If this is the new norm, so be it. There's nothing I could be able to do about it. I'll merely purchase sets online if I intend to purchase on release day. I just miss the friendly and inviting atmosphere that this particular Lego store used to have. That is unfortunately gone now. Customer service has long been a thing of the past.Other than that, the store is always well cleaned. There's an excellent selection to choose from and I do get excited to go and visit. It's a fun place to browse as they typically have a variety of nearly every Lego theme you can think of. They just need to fix a few things.Thanks for reading, hopefully something changes soon.
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September 2023 by Trista Trista
Family friendly environment and a great staff! This location has a nice selection too! 10/10 would recommend
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August 2023 by WinterTech
Amazing staff! Were very helpful in informing me of new releases in store!