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December 2023 by Cera Treascair
This place, and the experience I had today, was a total dream come true for me. I've had awful anxiety at the prospect of getting fitted for a bra for the first time, but Cammy (Cammie?), Joyce and Jordan were all so kind and encouraging, along with helping me pick out a few choices to be shipped to my address.Absolutely amazing customer service, and I cannot recommend this location enough! Definitely going back soon~
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October 2023 by Shonda Fince
I used to be a Torrid fan up and down but between the change in the quality of their clothing and the staff member I encountered at this location, I'm somewhat turned off. Yesterday I'm speaking with whomever was behind the counter, mid conversation she just walks away. I could hear her talking to someone in the back so I'm guessing she needed to let them in. No "excuse me for a second" or " I just need a moment", NOTHING.I kindly picked up where I left off when she came back?.It's not my 1st dry experience with an associate at this location but at least the last one was just uninterested.This one was just rude.I will NOT shop this location again.
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August 2023 by May Piekarski
This is the best Torrid! Amy got me in the door and told me about the bra sale. Plus I had an online return so I decided to check it out. I forgot how great the in-person Torrid shopping experience is! Everyone working there was knowledgeable, patient, and friendly. Sharina did my bra fitting and made me feel super comfortable with her calm energy. Jordan offered guidance and oversight throughout my shopping process and even found a style of bra that worked for me despite my tricky shape! The other salesperson whose name I am forgetting but I think is maybe Addy? made sure I knew about every promotion available. All three of them knew what and where everything was as well as checked backstock and online availability for items I didn't see. It was just an overall fantastic shopping experience. I actually feel good about clothing purchases which is so hard in general but especially as my body changes due to health challenges. Thank you ladies!! I'll be back :)
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August 2023 by Gilbert Capri
Me and my wife were shopping Sunday at the torrid in arundel mills mall and there was a women working with with bluish green hair and she did not seem to enjoy her job at all my wife stopped to ask a questions and she just didn’t seem interested in helping or even working at all not very satisfied with the service.
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August 2023 by jejlove 83
Sales people were so kind and attentive. Greeted me upon entry. Immediately opened a dressing room for me and put my choices inside while I continued to shop. Had my online order ready for when I checked out. Will definitely shop in person and online again.
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August 2023 by Misty Winter
Torrid has a great selection for bigger sized girls. The jeans are my favorite thing to buy because they are made very well. Although it can get pricey shopping here they are always having sales and the clearance section is awesome. Definitely worth the money.
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July 2023 by Alexis Fink
5 stars because the staff is always so kind and helpful, and really make you feel welcome and taken care of there, especially the service from the blonde employee with glasses, she is awesome. (Especially coming from the H&M where you have to stand there awkwardly while employees walk past you and avoid eye contact until you're forced to flag them down, it's a breath of fresh air).Prices are a kind of outrageous but I'm just glad to shop somewhere that happily caters to plus size women.
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January 2023 by Allison Jenkins
I love this store! They are always so pleasant and willing to help customers in any way they can!
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June 2022 by Brenda Phillips
I Love the Store Torrid. I've been twice already.
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February 2022 by Veronica Cabrera
Geneva assisted me an early Friday morning. I have been a Torrid customer for about 20 years. I must say Geneva was very warm and welcoming. I think this location may be my new favorite Torrid location. Thank you Geneva! ☺️
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February 2022 by Credella Parker
Found some good items to buy and use my Torrid Cash. Love the fit!!! Oh!! The size 12R, fit perfectly!! Thanks Ladies!!
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October 2021 by Emily McCellon
Ashley was so helpful to help me find the right size and matching sets to fit my budget It was such a great experience I will go back again!
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September 2021 by SisterWoman
Great for full figure women; however, you will pay full figure prices too! Be very attentive of the promotions. They may not be such a great deal!! Brought a pair of jeans here which was ordered online and sent to my home. Delivery was quick. Tried the jeans on and realized I brought the same jeans from Walmart. Shock!!. Save the $$!!
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August 2021 by Dominique Laraque
Went there with my wife because she loves the way their clothes fits versus other stores. I also treated her because she deserves it.
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August 2021 by April H
Great for full figure women; however, you will pay full figure prices too! Be very attentive of the promotions. They may not be such a great deal!! Brought a pair of jeans here which was ordered online and sent to my home. Delivery was quick. Tried the jeans on and realized I brought the same jeans from Walmart at the cheaper price. The difference between Torrid and WM, torrid's name on the label. Save the $$!!
