-
March 2024 by Nathan Hunt
The suite itself could use a facelift/modernization, but the staff's attitude, professionalism & help is absolutely superb! Makes you question the phrase origins of "going postal". The gentleman helping me was well spoken, versed and knowledgeable of the whats and hows and even with what he didn't know off the top of his head, he didn't hesitate to go above and beyond to find the answers that I was seeking. And doing it all with smile too. I was genuinely pleased with the service received and would refer this branch to anyone who is in need of post office or staff who will do whatever they can to help you accomplish your mailing needs.
-
February 2024 by RYAN ALABADDI
I really felt to spit on her mouth while she was talking . Always they make the service complicated those people . This is the democratic states , only hiring this kind of people at front desk only to show you that they are democratic. Tfooo
-
August 2023 by Chuck Conrad
Super friendly and very speedy service this morning when I visited this post office. I had to buy a couple envelopes pre addresses for a special mailing arrangement and the postmaster here knew just how to help me. Thank you good postmaster.
-
August 2023 by Gene Crews
I have a UPS store mailbox on Annapolis Road, and for last year the mail person who is delivering mail keeps putting my mail at this location in another mailbox (P.O.). I have talked to the Postal person at the front counter, and still nothing. I will be talking to the manager, and complain about this.
-
August 2023 by Katherine
The middle aged, bald gentleman is super nice! He’s super easy to talk to and helpful. The pregnant, younger lady with brown curly-ish however… she is HORRIBLE. She mumbles all her words! She can’t even speak to customers properly and inform them on policies or prices. Idk how she still has a job here! Avoid this girl at all costs if you come and want to avoid a headache.
-
July 2023 by Kati
The middle aged, bald gentleman is super nice! He’s super easy to talk to and helpful. The pregnant, younger lady with brown curly-ish however… she is HORRIBLE. She mumbles all her words! She can’t even speak to customers properly and inform them on policies or prices. Idk how she still has a job here! Avoid this girl at all costs if you come and want to avoid a headache.
-
May 2023 by Darren Taylor
I know people need a job in todays messed up not so post Covid world times , ma’am you need to retire ,don’t want to give the wrong name so I’m providing the date, 5/25/2023, and yes it. Was 4:58 or maybe even 4:59pm about to close but he rudeness was unnecessary, I get it , but lady it’s time to turn in your papers, to many people are saying the same thing.
-
April 2023 by Israela Maccabee
Quite often, something is wrong at this location: today (March 29, 2023), the system was down. The last time I went there, they would accept only cash, and so on—worrisome issues. The USPS management should give these employees proper systems to work with.
-
February 2023 by Hanna Demas
The clerks name is is Denise. As I walked In she said the printer is down and she might now able to help me. I ask her is I can ask a question and she said I have to wait until she finished helping the customer just to answer a yes or no question. While I am standing there she took two more person and she told me she might not help,I told her she just help two people that came after me she said she can’t just be waiting for me. But she just told me she can’t help me because her machine is not working but she took two people while I am standing there. Her attitude is rude and unprofessional. This is my first time here it would definitely be my last.?
-
January 2023 by Amber Winfield
If I could I would give this location a negative star! The lady at the front desk is so rude and inconsiderate, she will walk away from you when you are speaking to her and will not try to assist you. My package was opened and I asked her could she tape it and she refused to tape my package closed and to tape the tracking number to it as well. I thought as a USPS postal office you would be able to assist a customer and provide tape to tape up a package. (Anywhere else I have gone they had no problem taping my package). Needless to say this will be MY LAST time going there, and if I could report her to a manager I would. She lacks people skills and is unwilling to help! If I was you I would choose a different location with better people skills.
-
December 2022 by Folake
How is the lady at the front desk still employed by USPS. Went there on 12/22/2022 before 5pm and this lady had locked the door saying she could not attend to people anymore. This was well before 5pm and had the nerve to say 'Go to Coumbia' like Columbia is just down the road. People like this should not be on the job. She needs to be checked and probably let go. I see several complaints about this lady so USPS needs to act.
-
December 2022 by Carroll N.
12.23.22Stopped by to drop off a card in the mail as I figured it might get to the recipient sooner if it was onsite at the post office instead of from home. I was at Arundel Mills mall and was glad to see it was only a mile away. Super convenient.They have rental PO boxes and a UPS drop box out front.
-
December 2022 by Cindy O
Very disheartening experience today at this location on 11/12/2022. The USPS female worker at the front lacks customer service skills, and is very unprofessional. Imagine walking into an empty post office and asking for help, only to be dismissed as if your time and business doesn't matter. Do better.
-
December 2022 by tina Galloway
I have called twice and she is so rude both times..They need not to be rude to customers..I was explaining things to her, and she hung up on me...not very good customer service skills..
-
November 2022 by Sholpo S.
The telephone lady was super rude, getting mad at me, im calling a bout a package and she got mad, why dont she go get a new job. If she so mad about .
