Visionworks Arundel Mills in Hanover makes eye care simple and convenient for the whole family, with licensed eye doctors on-site. The staff are described as amazing, friendly, professional, helpful, patient, and beyond professional. Customers report great experiences, noting the team goes above and beyond, provides awesome service, and offers pleasant interactions. The eye doctors are highlighted as very kind, gentle, patient, and thorough, taking time to explain everything clearly. While booking an appointment is noted to be easier by speaking directly with an operator, once there, the service is consistently praised. The location offers a wide selection of glasses and contact lenses. Customers express that they continue to visit this specific location due to the excellent customer service and leave feeling relieved and well-cared for.
If your having trouble finding the right frames, Ask for Alyse. She is very knowledgeable.
May 2025
I loved going here yesterday. EVERYONE was great and the virtual visits with the tech and the doctor were great, especially if you have issues with germs and exposure.
May 2025
Customer service was exceptional, had to change my glasses and the manager was absolutely a pleasure to work with!!