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August 2024 by Chris Wheeler
Rude, unprofessional, and the most non knowledgeable pharmacists I've ever encountered. Instead of filling my infants prescription, they "hold" it because they don't like what dose it is AND because state insurance won't cover it. Well, I don't have state insurance.. They looked at me and decided that I'm on state insurance because of how I look, I assume? Not smart enough to know that the medicine is basically a lifesaving medication and that if the doctor prescribed it, which they could easily confirm if needed, then the baby needs it. When a prescription for a newborn baby comes thru with the medication being the ONLY medication of its kind and for the treatment of basically one thing, you fill it. You don't hold up the process because you wanna be a doctor and try to be smarter than Children's National Hospital.
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July 2024 by April Kidlat
Came here just right now and they say they close and the time say online that they close at 6pm so why y’all closing early??????
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July 2024 by Kelly Oliver
Online it said store closes at 8pm. Drove there and store was closed at 7pm.
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July 2024 by Kassandra Kirschenheiter
Apparently staying open until the posted closing time isn't their thing here. Sure glad my visit to a pharmacy that provides health care items wasn't an emergency.
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June 2024 by Benjamin Le
Tucked away along Three Notch Rd, this CVS can easily be missed. I visited this CVS twice while on travel. The workers there were very helpful when I asked them to help me find certain medications. They were friendly and saved me a lot of time. Thank you so much!
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June 2024 by Pamela McIntyre
Libby is AMAZING! I have had issues with two medications and the one person that was able to help me was Libby. She understood my insurance as well as the CVS system and provided an exceptional level of care. Thank you Libby! You deserve a raise!
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February 2024 by Tammy Buckler
I applied for a job here almost 2weeks ago to help in the pharmacy. And do the training for a pharmacy technician through CVS. The pharmacy manager Sharon hired me right on the spot, and then introduced me to the store manager Trish. I was told to wait for an email to accept the job offer. A week went by, never heard or received a email from anyone or CVS. So I called and spoke with Trish. She said she would have to call the help desk and see why I haven't received an email to accept the job. Waited 2 more days and called her again. Still never received the email. She said she would call the help desk and call me back by 6:30pm. Never heard from her. I even asked her did they decide to go with someone else? She said no. Almost 2weeks and no email or call back. DON'T WASTE YOUR TIME APPLYING FOR A JOB HERE. THEY PLAY TOO MANY GAMES. AND GIVE YOU THE RUN AROUND AND LIE TO YOU.
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February 2024 by Samantha Carroll
Libby is great! She went above and beyond to help me get my heart medication.Back story: I had gone to a different location and they said my prescription would be $600 until I got prior authorization by my secondary insurance who is not open to help on the weekends (they have had my prescription 3 days so I’m not sure why they waited so long to send the authorization to my doctor) so their solution was spend $65 to get a few pills (they were also very rude). I called the Hollywood location and Libby answered, she called the other location for me, got everything sent to the Hollywood location and went out of her way to sign me up for a card that made my prescription only $10 WITHOUT prior authorization. Libby deserves a raise!
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October 2023 by Barb M
I couldn’t get assistance to fill my prescription in reasonable amount of time yesterday, so I came back today. 3 customers (all waiting at the pharmacy) in the store, 3 employees (at least, maybe more in the back) in the store….. NO ONE getting any help! I stopped at the front counter and the clerk said she was a “tech” and could take my information to get my prescription started. I pointed out to her that I wasn’t the next customer in line, AND if she was a “tech” and able to assist in the pharmacy, why had she walked by us in line multiple times without offering anyone any assistance. The clerk/tech also said the third employee was a district manager. Again, the employee/district manager walked past all of us in line too. It didn’t occur to her to offer some assistance?? Or tell the clerk/tech to get us assistance??This “small town” pharmacy has all the negatives of a small town pharmacy and none of the positives. …their front door is currently boarded and patched from a truck ramming it stealing an ATM, someone attempted to kidnap a random young woman from the parking lot last year! All this in a small town, yet no small town customer service!
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October 2023 by Dawn Saltsman
This is the absolute worst. Waiting in line for 15 minutes only to be told they don't have my prescriptions. Dr. Called them in 3 days prior. Not the first time this happened. Dr had to call them in AGAIN. Not only that but the place reeks of mothballs. Seriously. I'm switching to Walgreens as I'm sitting here
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August 2023 by Christina Jones
According to website they close at 8pm. I show up at 7:04pm thinking I can pick up my prescription. Nope they close at 7pm. Website as well as other things with this location needs updating.
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August 2023 by Rachel Leydig
Almost every single time I come here my prescription is not ready, even if I come hours to a day after it was supposed to be ready. In addition, there are times people are in line for 15+ minutes without being helped or blatantly ignored.
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August 2023 by Thrills on Thrillz
It was convincing
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July 2023 by Rachel francis
Almost every single time I come here my prescription is not ready, even if I come hours to a day after it was supposed to be ready. In addition, there are times people are in line for 15+ minutes without being helped or blatantly ignored.
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June 2023 by Dennis N.
This pharmacy is without a doubt the worst. Today was the last straw for me. I have taken my prescriptions elsewhere for filling. Todays episode evolved around my doctor electronically submitting a prescription fir me early last Friday morning. Later that Dayi received a message from CVS that my prescription would be ready by the next day at 2:30 pm. Around 3:30 pm on Saturday, I checked the app to see if the prescription was ready and it showed it was still being processed. Again, checking on Sunday revealed the same status. This morning I visited the pharmacy to get a status. After waiting in line over 25 minutes, I was told my prescription wasn't filled because they were extremely busy but they could fill it in the next 5 minutes. Needless to say, this response infuriated me and I told the employee to forget it and not to fill it and that I was going elsewhere to get it filled. This is only one instance that I've encountered with this pharmacy. I've had several but I won't have anymore. If I could rate them Zero stars I would.
