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January 2024 by Kevin Grant
I had become accustomed to the way typical property managers and maintenance teams treat their residents, but Trellis completely changed my perspective on what great customer service means in relation to apartment complexes. Ms. Nikki and the entire staff are truly exceptional, and I would have continued living there if it weren't for a change in job location. During my time at Trellis, I honestly felt like I was part of a family. If you're contemplating a move to the Hunt Valley/Cockeysville area, I strongly advise you not to make a decision before visiting Trellis.
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January 2024 by Quinn Trudo
Great community and great apartments! Nikki and Donte do a wonderful job creating an environment that is awesome for all its residents! All utilities are included, along with a mounted tv and internet! Friendly neighbors and a super convenient location close to the highway and plenty of stores/restaurants!
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December 2023 by Samantha Klunk
This place is great.. if you want to spend $2,300 a month to live with a mice infestation and washing/dryer machine that continues to break and once broken stays broken for over a month. Do not waste your money on these overpriced, mouse infested apartments.
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November 2023 by Shakera Sparrow
I love living here and will be sad when it’s time to move
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November 2023 by Josephine DeGidio
Maintained, clean, and the staff is so friendly and responsive. I am so happy with Trellis
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November 2023 by Tony Howell
Nikki and her staff treat everyone here like family, and they are very responsive a great listeners
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September 2023 by Argelis Harris
Friendly onsite staff, curb appeal needs serious attention, when it rains puddles at the bottom of the stairs are unsafe to walk up to your apartment, as also moldy and damaged wood paneling. Extremely hot on the second level of my unit, not able to use the space as intended. Better insulation would help. Lack of closets, cabinets/pantry space. Nice leasing office, however some of the space could have been used for a better fitness room as the one is nicely equipped however very small. Not sure the definition of “Luxury Apartment “ applies to the entire complex. Is considerably quiet and pleasant most of the time. The complimentary coffee is great.
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September 2023 by sara bailey
The absolute best apartment complex I’ve ever stayed at! Nikki and Donte treat you like family and the property is clean and very well maintained. All maintenance requests are handled right away and Nikki and Donte go above and beyond no matter what time of the day it is. The only reason I had to leave was to move out of state. If I move back to Maryland the Trellis will be the only place I’d go!
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September 2023 by Carly O'Donnell
i absolutely loved living at trellis!! the staff are incredible, it’s nice and quiet, the units are all wonderfully updated, AND they are ultra pet friendly. the all inclusive rent is a huge bonus for budgeting. i cannot recommend this complex enough. 5/5 all around
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August 2023 by Sarai Moscati
Donte and Nikki are wonderful and do everything they can to make your living experience top notch.
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June 2023 by James Herbermann
Exceptional staff (Nikki & Donte), great coffee, and peaceful ambience. The birds, squirrels, & trees are like an oasis. Oh, did I say they have great coffee?
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April 2023 by Gabby C
This place is a hidden gem. 5/5
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April 2023 by Todd Jenkins
This place is great! The apartments are super nice and updated very nicely. I do have to say the best part is the staff. Nikki and Donte are extremely helpful and have really gone above and beyond to help out in any way. The price is great for the units especially because all utilities, internet, and cable is included. Highly recommend this complex!
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April 2023 by DJ
I stopped in a few months ago as I was driving by property immediately the landscape,the colors, the sign and the fact that the building looked great from the road, made me curious once inside the main building I was immediately greeted by a nice young lady and a guy. They both were very friendly to me even the smell of Starbucks in the air lol hint hint freshest brewed coffee etc who does this after a pandemic these people were awesome and very informative thanks so much NIKKI & MR Donte’ you guys were awesome and the place very nice and comfortable……I am sorry guys but I needed to update this review As of 3/31/2023 Let me say this I did move in Donte has been a great help he adjusted some things in the unit to make me feel comfortable I think they call it maintenance… but he actually talked to me and listened wow great job guy…Nikki has been so awesome no matter how busy/what time it is she stops and give me her divided attention and that smell of coffee was not a staging effect lol they still offering daily WHAT STARBUCKS! I had the pleasure of meeting some higher ups also everyone has the same mindset treat you with respect I can’t speak for others I just know if you give out what you want it normally comes back that way Letecia was extremely nice to me also I like the staff I been dealing with health issues so I done go to the office as I would like nowadays I miss that coffee,workout room oh yeah the bottle water not bad either again thanks guys .1last thing I had a cable & internet issues but Nikki & donte fixed it faster than the provider would have at my old place who does that love this place TRELLIS HUNT VALLEY beaver dam swim club literally next building with summer around the corner Wow’
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April 2023 by Caroline Yue
Moved here at the beginning of the year & am happy with my apartment ! The property is peaceful and quiet and the residents/staff are friendly. Nikki & Donte always do their best to address any concerns you might have with a great attitude !
