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February 2023 by Pm Cornett
Excellent Sales and Service support.I love my CX-5.
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February 2023 by Tim D
Selling cars with large markups. Remember this. Avoid if possible.
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January 2023 by David Brower
My salesperson Jacob and his team did an amazing job of answering all my questions and getting me the perfect truck. I live 4 hours away in New Jersey and they delivered the vehicle free of charge very next day!!! This dealership plays no games. Probably only spend 15 minutes of my time getting approved and signing all paperwork over the phone. They even gave me top dollar for my trading. Definitely recommend them
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December 2022 by Alisha Dicus
Parrish and Junior went above and beyond to get a smoke smell out of a newly purchased car. The car was in better condition (interior and exterior) than when it was freshly detailed in DE at the time of purchase. Thank you, gentlemen, for having an amazing work ethic…even when you won’t ever meet the customer.
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December 2022 by C Kelly
Everyone you speak to is pleasant. Shawn at the service center has been much guy since 2017.
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October 2022 by Crispy Chris
I would describe my experience as realizing that, I had a kid with the wrong person.I’m the beginning, when I purchased my vehicle everything was good. However, things quickly went downhill a few years later when I had to return to have my car serviced due to a recall with the engine. I felt like at my most vulnerable moment Diana the manager of the Hyundai Service Dept. took advantage of me. They had my car for an entire month. I had to constantly call to get updates on my vehicle as no one was reaching out to me. I’ve kept a ledger of all the excuses I received on why my car was still in the shop. After the first two weeks I was informed the hold up was that Diana, who I had spoken with several times and she informed me that she was in charge of handling my claim; never signed the paperwork to submit for the recall. When I finally get my car back, I noticed my car shook a little bit and sounded like I was driving on a rumble strip. I made someone aware, but nothing ever came of it so, I just took it that this must be due to the new engine being placed in the car. After driving on it for a bit and noticing there were no changes to the shaking and sounds of me driving on rumble strips I went to another auto shop to have them take a look to see what was going on. Lo and behold I was informed when they replaced the engine in my car a piece got damaged. I immediately contacted Diana & to no surprise, I’ve never heard anything back. So, I filed a claim with Hyundai & I’m currently in the process of pursuing legal action to have the matter addressed.In closing, I recommend everyone to do their research before purchasing a vehicle. They will promise you the world in the beginning, but once that ink drys you will see quickly who you're dealing with.
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March 2022 by JoAnn Arthur
Me and my husband went here yesterday looking to trade our old vehicle in and get a truck I want to say thank you so much to Heather Burris for everything you did for us yesterday you are such a wonderful caring sales woman I highly recommend if you go here to purchase a vehicle I highly recommend you ask for Heather Burris she cares about the customers she very sweet lady that helped us find what we were looking for she went out of her way to help us she was the only one who even came out of the building to see if we needed any help I am very glad we got her as our sales person
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March 2022 by None Urs
My wife and I went here to purchase a vehicle we had a excellent sales person name Heather Burris if you ever looking for a vehicle here I would recommend asking for Heather Burris she went above and beyond to help us
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February 2022 by Leilani Harris
They have an employee named Brenda, she was AMAZING! she answered all of my questions and gave me all of my options without trying to trick me! She was very honest and VERY considerate when I decided now is not the right time to get a new vehicle! This was the best car buying experience I’ve ever had and I highly recommend!!!!!
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December 2021 by Clifton Sweet
Outstanding group of people to work with. Love my Ford.
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September 2021 by Maria Stevenson
the great hospitality and service
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August 2021 by NORM Gregory
Sam was friendly and attentive and we worked everything over the phone and email, 2 days later I picked the car up. F and I was very friendly not pushy at all this was the smoothest transaction I have ever had. Great operation and super staff.
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July 2021 by Pj Collins
Costumer service is very bad. Bought my car 170 days ago and was told I would receive my 2nd key that wasn’t with the vehicle since it was in the paperwork that it came with one (as in spare key). They have ignored every attempt I’ve made to get it. Here we are several months later and still only 1 key. I DO NOT RECOMMEND!!
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June 2021 by Abdoulaye sn
They have denied me a medical care. Doctor didn't take her time to evaluate me. Don't waste your time
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June 2021 by Ashlee Golden
Purchased a vehicle from this dealership and was lied too throughout the whole process. They added extra things on my contract and I have 2 VSC's on my contract that i have been trying to cancel and I get no response from anyone at that dealership. IF they ever do answer I either get threatened with having to pay a down payment I already paid or they simply just hang up on me. Its been 3 months since I've been trying to get in touch with someone there to cancel things off my contract and I am now over my 60 days to cancel my VSC. My sales guy Jay Connell was shady, got me into this car and said he couldn't trade my car in and to just have that car repo'd since I owed so much on it... Took total advantage of a single female that has never bought a vehicle on her own before. DO NOT RECOMMEND THIS DEALERSHIP AT ALL.