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August 2023 by Kathleen Clark
ALWAYS a great experience when I buy at Preston Automotive Group! I have the best salesman who makes everything go seamlessly! Every vehicle I’ve purchased there has been reliable and well serviced!
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August 2023 by CATHY MOOREFIELD
Ryan and Ivan did most of all the work through text messages. When I got there to pick up my Bronco Sport all I had to do was sign the paperwork. Easy peasy process!! Highly recommend them because they have excellent team work!!
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August 2023 by Kasey L
Carrie O is the most unprofessional sales person I have ever encountered!! She picks and chooses what customers she treats like customers and which ones are just “another sale”. My vehicle has had NUMEROUS issues and been in the shop for NUMEROUS things. Warranty items! I have been dealing with an ongoing issue for SEVEN months and she just now has the audacity to call me and harass me, name calling, and calling me a liar telling me I am making up things wrong. Telling me I don’t take care of my vehicles. She has no idea!! I do not appreciate this behavior. It even came down to asking her to leave me alone and she STILL wouldn’t stop sending me text messages. The issues I am dealing with are legit issues and items that PRESTON FORD BODY SHOP has damaged or didn’t fix from the beginning of the issue. I will never purchase another vehicle from Preston ford, and definitely ever from Carrie! She forces sales on people and her behavior should not be tolerated!As for Preston ford in general, I don’t know that I’d ever be back. If everyone like Carrie claimed knew what was going on with my issues and vehicle I would assume the big boss, Dave Wilson, would be in contact with me. Because as far as I am concerned he’s the last person I haven’t contacted yet. Better business is next.DO NOT BUY A VEHICLE FROM CARRIE!!!!!!!UPDATE: still no one has contacted me…. My vehicle still isn’t right… Better business bureau will be contacted today!
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August 2023 by DYean Feldman
Great Service. NO MSRP fee and Delivery Fee. Sales Rep and all the staffs very friendly to talk to. My husband and I can't ask for more. take our words for you won't regret. We Love It.
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August 2023 by elizabeth crockett
This was by far the best car buying experience ever!!! Art Blann was amazing! He talked me through everything and really made everything great! The financial team really explained Everything so there were no surprises and no fees I didn’t understand! Trust me if you are in the need of a vehicle go see them !!!
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July 2023 by Hubert Jones
I appreciate the owner's prompt response to my concern.I had sent several messages to this dealership using their online site and hadn't gotten a response. The owner became aware and responded promptly.
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June 2023 by Luis A. Castro
Loved the mobile service I received. The crew is fast, friendly and professional. I was going in and out of the house but they didn’t mince any interaction and never got distracted from their job. Did the entire service very quick.
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June 2023 by William Heim
Very easy to do business with Greg and staff.answered all of my questions promptly and made the out of state delivery effortlessly.
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May 2023 by Christina Edward
We absolutely love Preston Ford/Hurlock. Jacob our salesman was great, answered all of our questions without trying to sell us something we didn't want. We went in told him what we wanted, what we had and within a few short hours we left the lot with exactly what we wanted. Definitely Preston fans for life!!
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May 2023 by Mandy Austin
We have bought many cars all over the country and working with Jacob to purchase our new to us Expedition was the easiest and smoothest yet! Jacob was knowledgeable and friendly! Even after we left the lot with our new vehicle, he was there to help with all we needed.
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April 2023 by Betsie Baer
My sales consultant, Greg Rohman,was great to work with as well as Rachel Smith the finance manager. Greg was highly knowlegable about my plug in hybrid- easily explaining the features that were very foreign in this new to me hybrid/EV world. All were professional and patient. Thanks so much to Preston Ford.
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April 2023 by MR Dougherty
We purchased the 2023 Ford Explorer ST with the street package and couldn't be happier! Style and comfort, performance and speed, IT’S AWESOME! We recommend buying from our salesman Henry Brightwell. Responsive, professional, knowledgeable, and very kind, going the extra mile to deliver excellent customer service. From trade-in to purchase, to driving off the lot, it could not have been more seamless. Everyone's extremely helpful, friendly, and pet friendly too. A very nice place with an incredible inventory and amazing prices. This dealership is an outstanding place to get a vehicle, the only one in our opinion! Thanks again to our group at Preston Ford in Denton, MD, you are top-notch.
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February 2023 by Ed Frost
This was a virtual purchase. After searching for right truck, I found Preston. Carrie O was my sales rep. Everything about the purchase process was amazing. Simple and straightforward. Highly recommend!
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February 2023 by Paige Carey
What a breeze of a car buying process! From the sales consultant, Debbie Pilley, to finance to pick up. I highly recommend buying your next vehicle from them. And by far the best value for my trade! Thanks Preston!
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January 2023 by David Conrath
For over 30 years I have purchased many company vehicles . I did a nationwide search for a very specific 2020 F250 6.7 Tremor . Betsy at Preston Ford of Denton was the only salesperson to get right back to me from the 6 dealerships nationally that I had reached out to . Betsy is very easy to work with and follows up .What I appreciated most was that they work as a team and listen . They did not do a hard sales press . They are a smaller dealership location which made for a more comfortable business environment . I am a very direct communicator and they had answers immediately as well as me gave access to the vehicle on the lift , ran all the ford diagnostics . I was impressed by financing manager Bob who was a wealth of information and did not try to upsell me and gave me what I asked for in an extended warranty at a fair price . 7 more years and 140K miles . Mike the GM was very strait forward and fair. I live 4 hours away and was impressed that they would drive the vehicle to my doorstep at no charge. The service department manager and staff was fast and knowledgeable . Well worth the 14 hours of driving over 2 days to purchase and prep the vehicle .
