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September 2023 by Lena Tolson
I had a great experience. Cassandra helped me and my family get a great deal on a great car!
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September 2023 by Ryan Hill1018
Bought a 2014 Ram 1500 from them in July of 2021, by november of 2021 the truck needed a new motor due to a “factory issue”, i got the truck back march of 2022, never was given any rental car or anything, when i got the truck back the truck misfired and ran horrible and it went back to them for two more months, after that i drove the truck from the end of may 2022 to mid october 2022 where the motor that they put in, devolved a crack on the block and lost compression on cylinder 8. they told me it wasn’t covered under the warranty the truck Came with and that the motor they put in didn’t have any warranty at all, therefore the $20,000-$30,000 paper weights that preston sells. (this is my third experience with them first time they lost my spare key to my mazda) i just wouldn’t recommend your first “new, reliable” vehicle from them, unless you want to work two jobs to pay off debt on a paperweight like me :/
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August 2023 by Chandra Thomas
I had an awesome experience at Preston Mazda! Cassie Brannon really did everything she could to get me in a nice, reliable car… and she did just that! I am so glad I chose to go to her! I am going to forever brag on her because she did that!!!!!!
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July 2023 by Colter Vasser
I was on my way to the beach for vacation, when my truck broke down. I never thought this would happen to me. The service dept went out of their way since I was stranded. I was in and out in just a few hours. They saved me a ton of money from not having to get a rental/ uber. This place literally saved my vacation.
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April 2023 by D W
Probably the most stress-free car buying experience I've had at a dealership. My salesperson (Mr Newcomb) was very courteous/professional and the finance office was a breeze. Based on my experience, highly recommend Preston Mazda!
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April 2023 by Kevin Hopkins
This was the only foreign car dealership that was willing and able to trade in my truck lease. The model I wanted was not available due to high demand and they communicated every step of the way with regular updates on availability. I came in unannounced and they helped me find a car in stock and jumped through a lot of hoops to trade my lease and save me as much as possible. Given the complexity of the transaction, I was pleasantly surprised by the professionalism and thoughtfulness of everyone I worked with. It was a pleasure doing business with you!
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April 2023 by AD Outdoors
Highly recommend working with Stevie and Cassandra! Just purchased a Super Duty F-250 thanks to these two. Dealing with a tricky situation they were able to navigate all challenges and keep all promises. It's very rare to find anyone in sales who is trustworthy and honest from start to finish.Prior to even getting a chance to test drive a truck, Stevie was able to have a personal conversation with me to establish common ground. I must say that I was sold after that conversation.If you are looking to buy a vehicle, I suggest you talk with these two!
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March 2023 by Annee Gorman
I bought a SUV on December 6th, 2022. I was informed the day of purchase that the salesman who took it in on trade in had misplaced the 2nd key fob. I was promised my 2nd key fob the day I signed, since the key is in my contract. It is now 03/27/2023 and I have YET to receive my key that I am entitled to via my contract. Terrible customer service. This is the 1st vehicle I’ve ever bought from a dealership and I will not be returning to Preston anything in the future.
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March 2023 by Lisa M Jones
My very first interaction with this company was with Tony the Tiger. I went online looking for vehicles, came across the Mazda's and absolutely fell in love with this company, Tony, my car and Cherrita Cox!!!! I never have issues or any problems with anyone. THE SERVICE IS DEFINITELY OVER THE TOP AND GREATLY APPRECIATED!!!! I could go on and on but to say the least, Preston has gotten 2 vehicles out of me, helped me with my first accident and I will always be a loyal customer for them! Thank you for reading my book. Lol
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February 2023 by Wayne Perry
Steve was excellent, the. Problem was he worked at Preston Ford not Preston Mazda… he did his best, but it would have been nice to have some orientation from a Mazda rep. Also, only one set of keys were available, Steve stated he would take care of that. Also, no mention of an oil change was mentioned in the checklist from being certified, not sure if oil is fresh or not…Also I was told the DMV WOULD REIMBURSE A tax credit from selling another car earlier in the week we were told from the DMV that is not true the dealer should deduct the previous tax credit ,please rectify and correct,it amounts to almost $3oo. Love the car and the people I spoke with and dealt were great! Just resolve the current issues.Wayne Perry
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February 2023 by Mandy Crow-Berry
This makes the third car I’ve bought from them. I will be going back again! Cassandra and Stevie were the best! I can always count on Stevie to get me approved! But I must say this Mazda Cx-50 is my favorite car yet.
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February 2023 by Lisa S.
This team is GREAT!!! I loved the video I received showing me what they suggested for my vehicle and why! The personal service from this team is AWESOME!!! Thanks Jackie, Kayla and Mazda service!!!
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January 2023 by Brittany Steele
I had the best experience. Tony was the best salesman. Literally got me exactly what I asked for. Nice an easy transaction. This is my second Mazda .
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October 2022 by Fontane N.
As always I went for my Preston For Life Diamond Member oil change and tire rotation. Jacki and Kayla were exceptional as always and while there waiting, I was kept informed on the progress of my vehicle. Thanks Jacki and Kayla.
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October 2022 by Victor Reynolds
Great car and pretty straight service. Fast and to the point. The salesman Cody Stevens was personable and seemed like a good person not just a robot trying to force something down your throat. My credit is fairly new and they still got me a great rate.