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“Had a great experience at this dealership. The whole process was smooth and easy to follow, and the staff is extremely friendly, helpful, and overall have a great energy. Big shoutout to Steve D. Fantastic sales associate, super knowledgeable, and answered every question. Left with a new CX 5 and couldn’t be happier. Thank you Heritage Mazda Bel Air!”
“I love Koons.....this is the 2nd vehicle that I've purchased from Koons. Micha from the White Marsh, MD. store was great. He was easiy to talk with, listened well and didn't pressure us at all. He made us feel like more than just another number.....and he sold us the right vehicle for us. He and the team from the sales manager to the finance department are absolutely great to do business with!”
“Andrew Woo was great, professional and efficient in providing me service. Also the service technician did a great job. every one was courteous and professional.”
“Got the exact transfer case needed for my 2005 Dodge 1500 Rumble Bee. Sent transfer case in in a returnable shipping case. Made it extremely easy to return the old transfer case. Will see further business from me!”
“I recently bought a brand new 2025 civic sport from heritage Honda and I very please with the whole experience. This is the second new honda that I have purchased from them and both times it was an excellent experience. They really "saved the day" for me because I came to them from another dealership which I had a nightmare of an experience and they were able to rebound everything in a positive direction. My sales rep was Erin and she was AWESOME ! From the jump, she was very helpful, accommodating, and not pushy AT ALL. One thing that will push me away faster than anything is when a sales associate is being pushy or forceful. She was super patient with me and even when I had mentioned getting another vehicle at another dealership, she just said, "I understand, you have to do what makes you happy and what's in your best interest". That right there told me that her goal was just to see me satisfied with whatever decision I made and I can respect that 100%.
My credit is not the best and still they were able to get me financed on a brand new civic and my payment was not crazy but was right around what I expected it to be. She had me test drive a pearl white civic sport with the black wheels and accents and i loved it ! I left that day with the car and I am very happy with it. The whole experience was awesome and I would recommend if you're looking for a new Honda, go talk to Erin at Heritage, you wont be disappointed with your experience, whether you leave with a car or not.”
“Dropped my car off for a safety inspection w/o an appointment. Receptionist was welcoming and explained the procedure and needed repairs. Happy with the service I received”
“These guys are amazing, both quality of work and integrity with repairs and pricing. My car came out neat after brake fluid flush I requested without any additional upselling. They will be our go to for both our cars.”
“Really straightforward communication, and everything handled professionally. I have a slight suspicion that they did a little free tuning up in addition to fixing the main problem. I have no other explanation for the car's improved performance.”
7:30AM - 5:30PM
410 Pulaski Hwy, Joppatowne
Auto Repair
“Steven was amazing in facilitating the repairs of my vehicle. The transparency and updates of the status of my vehicle were helpful during my vehicle displacement and allowed peace of mind. The staff is friendly and went true extra mile through all the stages of the repair process and the quality of the work was excellent as well. I highly recommend them for bodywork repairs.”
“People here genuinely care about your car, and are willing to help and explain whenever you need. Several times I’ve come in with no notice or just to ask questions and they always take the time to make sure I understand everything and often help with small things (tightening parts, reading codes, test driving and estimating issues and costs) for free. Several times if they are booked or unable to be of service they’ve recommended nearby shops that might get me what I need faster, they offer useful tips without making me feel stupid. I can tell they genuinely care about their job and the people they help. I feel comfortable knowing when I go here that they want what’s best for me and my car, and knowing I don’t have to worry about scams or false fees is so reassuring compared to a lot of other places right now. I bought an old, kinda crappy car and every time it throws codes or has issues they’re always there to help and explain even if you don’t know the first thing about cars, they’re now the first people I go to for everything.”
“A very very honest shop. I can't rate this place high enough. This is my go-to shop but a recent short story:
2 tires fixed. 2 nails. 1 hour. $80. Called 1.5 hours before they close on Saturday. As I said, top notch.”
“So! I was recommended by a friend to go here and want to recommend to everyone that my experience was as advertised! They don't take appointments, so arrive just before or at 8am when they open for the opportunity of same day service. If not, the later you arrive the better chance it won't be ready until the next business day.
I was quoted at Goodyear for an exhaust leak $1400, as they said the whole thing needed to be replaced. Well, my friend heard that and laughed and pointed me here. They gave me a quick estimate after looking under the vehicle and it was $220! I was blown away. I left the vehicle and three hours later I'm being called to be advised it's ready. When I arrived, no change in price, honesty and great work. They welded my faulty section of the muffler and I was back ob the road with a car that went from sounding like an 18 wheel dump truck to an electric vehicle, which it is not.
My only regret was delaying the repair thinking it would be at least 50% of what the previous shop quoted. These guys handle their biz, to which they'll have mine for the foreseeable future.”
“I just got off the phone with Corinne at Mickey's ER in Towson, Maryland. I have had the pleasure of working with her before when I have needed car repairs.
This time, I had a particularly challenging request. It required understanding, research, and patience. Corinne went above and beyond to resolve my issue, even contacting other parties who were also involved in my car's extensive repairs as a result of being parked in the right place but, apparently, at the wrong time.
Thank you, Corinne and Mickey's for your consistently excellent work ethic and customer service.”
7:30AM - 6PM
9800 York Rd Suite A, Cockeysville
Auto Repair
“My appointment was scheduled in advance so that a loaner would be available. I was informed of anything additional that was recommended to be done, and asked if I'd like to have it completed. When it was time to pick up my vehicle , I did not have to wait because the service center opens at 7:30am which is extremely convenient.”
“I received excellent customer service from Brandon when I took my vehicle to Auto Stream! I received updates often about the status of my vehicle and I was completely satisfied with their service. I will be a returning customer!”
7:30AM - 6PM
1909 Belair Rd, Fallston
Auto Repair
“I scheduled for an oil change and the morning I was dropping off the car, the radiator sprung a major leak. AutoWerkes evaluated the issue and replaced the radiator the following day. That is, fitting in the repair immediately into their workload. I purchased the BMW 335i from them in 2016 and they continue to be my sole source repair shop. Excellent service, extremely knowledgeable, committed to maintaining the car, and I enjoy working with them.”
“My experience with Caleb Atabong has been a great one. Caleb is a very pleasant young man, friendly and knowledgeable. I know Caleb for four years now and he has always be helpful, admiration and honest. The way he likes his job is reflected in the way e conducts himself during the transactions He is Avery good car salesman.”
“I have always had excellent service at MINI of Baltimore County. Justin and the front desk staff has always work to solve my automotive issues and get the work done right and on time. The shop personnel do a great job of getting me back on the road.”
“Melissa B. at Jones Kia was wonderful to work with. My car broke down last Friday and I had to have it towed to Jones Kia. Melissa assured me that my vehicle would be looked at later that day or the next day. Once my vehicle was diagnosed she kept me updated through the whole process. I was back in my vehicle Saturday afternoon thanks to the great technicians at Jones Kia as well!! I can not recommend buying your next vehicle from this dealership more! Great staff and get Jones for a Lifetime warranty!! I hope to be a life long customer!!”
8:30AM - 5:30PM
9026 Pulaski Hwy, Middle River
Auto Repair
“Ryan and Roger are great guys. I was weary at first because I have had many mechanics mess up my vehicle. They know what they are doing and they both explain what the issue is. Thank you both for working on my car. Thank you Roger for letting me bug you throughout the day. I will definitely be a customer from now on. I appreciate you both.”
“Great car buying experience, Chris was a great sales person. A few things had to be fixed on the car but they let me take the car home same day and arranged for me to come drop it off another day. When I did that, I received a great loaner car as well. . Service center is full of attentive individuals as well.”
“If you're looking for a no stress vehicle shopping experience, stop and see Josh. My purchase of a 22 Super Duty today at Plaza Ford demonstrated what a purchasing experience should be like, from Josh in sales, to Darren the manger to Nate in finance, I could not have been more pleased with everything from start to finish. Quick and painless as vehicle shopping could be. No doubt that I'll be returning for all my future purchases, keep up the great work Plaza Ford. Highly recommend.”
“Nice intelligent mechanics, reliable and office manager is more than kind and communicative. I have been coming here for years and even though they specialize with BMW, I have referred many family members, coworkers and surgeons from work that don’t drive foreign cars. The feedback from them has been A+.
Marty in the front office and Steve in the garage are two of the most reliable, Knowledgeable and reasonable people I have ever dealt with in car repair. I come from a long line a family Mechanic and I choose Baltimore Bimmer.”
7:30AM - 6PM
8743 Satyr Hill Rd, Parkville
Auto Repair
“Everyone is really pleasant. This is only my second time there and out of the two times I’ve received the same curtesy. Customer service is excellent. Thank you guys!!!”
“Marty and everyone was friendly and great to deal with. Did a great job rebuilding the transmission in my Silverado. Truck runs like new and I highly recommend using them.”
“All the praise this shop gets is well deserved. It's hard to find a trustworthy auto shop, but this is your place. They are very honest and helpful, and I will be bringing my car back when the time comes.”
“Thanks to the Sales Manager and Athena working together and the Finance Manager Sunny I was able to get the SUV I wanted but needed they met all of my expectations and I got Insurance as well great job done.”
“First time in a long time, i've had to use an auto collision repair shop. Wow, am I glad I picked V P. Mitch ( owner) and mary jane, we're both fantastic to deal with. Mitch took me over to the shop. And showed me in detail what was being done to my car and what else needed to be done? That the insurance company missed. He even took me over to the paint shop to show me each step that will be done to my parts. Not to my surprise when I picked up my car, it looked absolutely amazing. Don't waste your time looking around. Take your car to v p and you'll be satisfied”
“Called oneday when I had an emergency flat tire!! They picked up on the first call and sounded very friendly / professional and concerned. Came in I had my own tire & they were able to balance and mount it for me right away. They had a dog!!!! Omg. Named Finagin? Sweetest girl. Super fast service. Affordable priced. Friendly staff. Thank you so much!!! Def will return if I’m having any issues and I’m near the area.”
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“It’s hard to find a good, honest shop these days, but Gary’s Fork auto is just awesome. They have always been up front with what needs done and doesn’t try to upsell me. They are friendly, professional and have takes excellent t care of all our vehicles. Highly recommend!!Services: Air & cabin filter replacement”