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October 2023 by Doug W.
They told me I could pickup my vehicle before closing time @ 5 pm. Arrived at 4:30 and no one is here.
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November 2022 by Eldridge F.
Premier Autowerks replaced Porsche Boxster turn signal light. Picked my car after hours. The right headlight and turn signal did work. Returned next day for corrective repair. Premier properly corrected the repair. I ask for compensation for my gas and time, because of their poor-quality control. Premier said no. Premier does not consider my time is as valuable as their labor; therefore, I will no longer do business with them. I was pleased with previous work. There seems to be a new culture in the shop.
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October 2020 by Byron P.
Really glad I found these guys. Had some ugly issues with my 650 and crossed. My fingers they could help. Help they did! And had I gone to the dealer I have no doubt the outcome would have been very different. They really dug even and even after they prepared me for a pretty large bill they found a way to save some cash and get me back on the road. I now have my regular shop for sure!
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July 2020 by Brian C.
Well i took my BMW 320xi there today for a diagnostics on noise from the either the suspected Diff or Wheel Bearings, the owner then explained to me what was going on and indeed it was the diff that was making the noises and left axle getting loose. What he told me next was what he advises and this show's how honest this shop will be in the future as he could have easily told me, to get it repaired on the spot and spend right away vs still have more time to save up for house loan, lol..Thank you Premier for your honest evaluation and i will see you guy's in the future when the diff starts to really go bad... Brian C. (USCG Ret)
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March 2020 by Wayne Edelen
Had a PPI done here for an E93 M3 I purchased. Thorough inspection and report, good communication and friendly staff.
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January 2020 by Jackson C.
I used to take my car here after my manufacurers warranty lapsed. Last year I replaced all 4 sets of brakes and rotors on my car with them. Fast forward 8 months and I bring in my car for regular oil change and service. During the service, they let me know that I needed two new rotors and brake pads. I said that's ridiculous, I just had them changed a few months back. Dan Kuhnke, one of the owners, took me to the back and showed me the worm rotors and brake pads and told me, it looks like who ever did your service only replaced one set and not the other as they looked badly worn. I was so confused and desperately tried to recall who had done my service only to realize I had down it at Premier Autowerks. When I told him that they did my service, he looked very dumbfounded and said that it couldn't be. Regardless I made him check his system and when he realized that they in fact did do that service, he merely said, "Well the rotors you used aren't the top of the line, that's why." Funny, their team members are the ones who recommended the products and did the work, they never asked me for my opinion. Again, he was trying to cover his own a*** If he had taken ownership of the fault and merely apologized, it would have been something, but instead he tried to blame me for their poor work. Regardless, I will never be bringing my car back here, nor will any of my friends who have been servicing their beemers there for a very long time!
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November 2019 by Drew Stroter
Great honest and professional service. Likely to save you some $$ versus the dealer.
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October 2019 by Sujeet Singh
Best Indy guys for German cars. Honest, professional and nice folks. I went in for a brake change and they suggested it still had life. Update - They have moved to Frederick.
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June 2019 by ktm3009v .
Deutsch American performed a Maryland Vehicle Safety inspection on our new use Range Rover. Everything was done in a timely manner and professional in detail.
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February 2019 by Bets Bloom
Honest, hard-working guys who treat my car as if it were their own. They always do a great job on my BMWs.
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February 2019 by Robert Heaney
They are honest, reasonable, and personable. I would never take our car anywhere else.
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December 2018 by Steven Ross
I've been taking my 09 BMW M3 exclusively to Deutsch American. They are the only shop I trust to service my vehicle with attention to detail that is unmatched.
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March 2018 by Ronald Kelsey
We have been taking our 1993 Mercedes Benz 190E to Deutsch American for service since 2000. They provide expert service, use genuine MB parts, and charge reasonable prices for their work----much more reasonable that an MB dealer.
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November 2017 by Christopher Zdana
I've been taking my '09 GTI to them for ~2 years now, so it's about time I gave Deutsch American a proper review. I tend to do most of the smaller repairs myself, but when my car requires a more involved and/or important repair, I'm so glad that I was fortunate enough to find this shop. I first found them because they were one of the only shops who allowed me to provide my own parts. The staff are genuine people who truly care about getting you back on the road. Everyone always seems to actually be happy to be there. The service fees are, easily, a third of the dealership's cost. I have never had an issue with a single service performed on my vehicle. In a time where companies seem to only care about their bottom line, Deutsch American really does stand out against the rest. I highly recommend this shop for your European repair needs.
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September 2017 by Luther Lindler
Knowledgable service and on time. I took my Mercedes diesel there for years. Performed some services dealers will charge you for. Honest too. If they are going to be expensive, they will send you to a dealer.