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July 2023
Chi is the best ever! She knows the customers and is very good at her job. She knows the business inside/out. It's a shame that she no longer works at this location. A true asset.
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October 2019
Unprofessional and terrible communication skills. When a customer returns a package the USPS had delivered to a completely different address then listed on the labels, you do not yell at them from the go. You either apologize for the inconvenience or you thank them for going out of their way to return it to a USPS location.
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December 2018
Everyone employed at Jefferson MD USPS is friendly and offers up great customer service. If I lived elsewhere in the county, I'd drive to this branch for my mailing needs.