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“Workers are always so kind and helpful at the register. But I feel bad for them because there is no air conditioning so the store is very hot during the summer months.”
“Clean store with lots of products. However, I went to find a valentine's card for my father and there were only two to choose from, one being a kids card and the other more adult. There were tons of cards for moms though.”
“Very nice employee, Aja. You rarely come Across someone who is very kind and can communicate within customer service. She is definitely what this store needs! She looks more happy to here than her actual manager! Kudos to her!”
“There are 3 family dollars in my area. This is my preferred store. Always clean, well stocked and the associates are friendly with good customer service. The only thing is the company should work on fixing the air conditioning it’s pretty hot in there sometimes which makes it uncomfortable while trying to shop I don’t see how the associates tolerate it.”
“I love this dollar store. Their big and bright and so clean. They have stuff I never see in the dollar store by me. Their so cheery and a really nice store. The cashiers are the nicest people to. They have the nicest stuff to. Denise James”
“I like that they have frozen fruit and veggies. That's awesome! Unlike other Dollar General they are organized and the isles are clear so you can get down them without clearing a way or cleaning up something.”
“Thank you so much Dollar Plus .. the employees (Ms.Lola so sweet) were so nice and helpful. They have literally everything you need and some ! I had the best unexpected experience. I went into the store hoping they had balloons (which the do) but I now have a new favorite store. I will be back.”
“This dollar tree store is definitely recommended on my view. Let me explain. So, they offer self check out, which I obviously love. Everything is so low priced. The employees are so helpful. And everything is 1 to 7 dollars. I’m not sure about that. Parking is also free. So, if you’re looking for your local dollar tree that is near you, Come take a look here.”
“Service: the young lady that waited on me was polite. Her children were calling on her phone but it didn't bother me. Selection: they have a good selection of items that you may not want to pay alot for. This store seems to always be cluttered with carts of stock items near the front Value: I usually get my paper products here. Paper towels, napkins and bathroom tissue is a great value. Why pay alot for things you're throwing in the trash Laundry detergent and other name brand household items are a great value at family dollar. - they use brown paper bags with no handles here. Bring your own shopping bags because you can't take the shopping carts out to your car.”
“This staff is excellent!!! They are friendly and helpful. I'm in the store almost every day as they are very close to my home and I have an excellent relationship with most of the staff. Clean and well organized.”
“Dollar Tree needs more cashiers. They have 1 cashier working the register and when the line is all the way in the back they will call for another cashier to come and open another register.”
“Haven't been in for a while! I love the renovations and seems to be better organized. Agree with another comment lines are long, but employees are very pleasant.”
“Not sure why this store has such bad reviews. Yes, it’s a little dirty. Yes, they don’t always have the best inventory. Yes, checking out can sometimes be a little annoying. However, they are open til 11pm, have very reasonable prices for a “convenience” store, and I have been bailed out multiple times needing something at 10:30pm to which they were either the only store open or the only one who had the product in arbutus.”
“I really enjoy our new Dollar Tree store! They work very hard to keep the store stocked and clean! The management is friendly and helpful. They will assist you with your purchase to your vehicle . Wow?!”
“We walked in when they were about time close. They close at 9pm but everyone knows the quarter too the hour marks the register being closed for transactions. The guy and the woman were soo sweet. She rung us up really fast.”
“That store is very good, there is a variety of things you can buy a little bit of everything, the only thing I didn't like is that there are so many people and they are only charging for one box.”
“This is the first Dollar Tree I’ve been to where I had such a great interaction with an associate, and it turns out she’s the manager. Her name is Brianna, and she really made the difference in my visit.
? She greeted me with a warm smile and was very pleasant right from the start.
? She was helpful in a way that felt genuine, not like she was just doing her job.
? Her attitude was positive and professional, and it made the whole store feel more welcoming.
? When you talk with her, you can tell she’s knowledgeable and carries herself with confidence.
It stood out to me because this experience was so different from other Dollar Tree locations I’ve been to. Brianna set the tone with her kindness and the way she treated me as a person, not just another customer. That’s what great customer service is all about, and she truly delivered it.”
“Not every store that has the name "Dollar" in front of it is a S1 store. the Dollar Tree stores are always $1 or less. Some things maybe a little higher. However, stores like Dollar General, Dollar Shop, etc yes the names are deceiving, but nothing is $1. I go to this store when I need certain things, if I can't find an item and ask the owners or cashier they're often helpful.”
“If I could give 100 stars I would . This is the best dollar general I ever been to. The lady at the register helped me budget on wrapping paper and tape once I told her I was on a budget she even gave me advice how to wrap my gifts . Thanks for the great experience! Wish I would have got her name she was amazing with amazing energy”
“There is this red arthritis achol they sell, I buy 8nto 10 bottles at a time. I share it with everyone! I buy socks there to keep in my desk drawer at school for the students when there feet get wet from the snow or rain. I love ❤ Dollar Tree.”
“My mother and I went there on a Friday night before Christmas and it was very busy. That said, we knew what we were looking for while we were there, and I was even tempted by a few extra holiday items while moving - they have some very adorable holiday miniatures, and these could go a long way with the right resources and minor tweaking! They had three registers open, all moving as quickly as they could, but the lines still went about halfway down the nearest aisle. I have never seen more than 2 registers open at a Dollar Tree, so you could tell they were really trying their hardest to keep it graceful. I did hear one person joke about the prices - I guess the standard is $1.25, now? This doesn't bother me, as it's still cheaper than what you'd get at most stores, and the office & stationery selection isn't bad (I almost always grab a notebook or notepad while I'm in there - you can never have too many!). I can't recall our cashier's name, but they were very helpful with our checkout - even finding a second to make a suggestion to us without losing an ounce of speed during the checkout. These employees deserve a raise, if not at least a holiday bonus. I wish them the best during this economy.”
“My go to store for household items but they never have much in stock anymore and that sucks. I would've given 5 stars but they are always out of certain items.”
“I visited Dollar tree at 6503 Baltimore National pike on Saturday December 30th around 9:30 a.m. there was only one person in the whole store working. The ASM Sarah. The grace and poise she gave every customer was astonishing. She greeted each person with a smile and asked how we were. She also wished everyone a happy new year. I waited in line for 10 mins but I appreciated how courteous she was. I complemented her on how calm and friendly she was. Her response was being angry wouldn't help my situation so I rather be happy. She needs a raise. Kudos to you Sarah!Job well done.”
“Very good place to shop and stock up at very affordable prices. They have a wide variety of personal, household and food products and items. It is also good to visit it and see the new features it has. The attention of the staff is cordial and friendly”
“Service: the young lady that waited on me was polite. Her children were calling on her phone but it didn't bother me. Selection: they have a good selection of items that you may not want to pay alot for. This store seems to always be cluttered with carts of stock items near the front Value: I usually get my paper products here. Paper towels, napkins and bathroom tissue is a great value. Why pay alot for things you're throwing in the trash Laundry detergent and other name brand household items are a great value at family dollar. - they use brown paper bags with no handles here. Bring your own shopping bags because you can't take the shopping carts out to your car.”
“Didn't like the cashiers attitude she act like she didn't want to be there and I think you should always show a pleasant face even though it could be still one of those days but always a pleasant face”
“This family dollar offers the best customer service I've experienced in a long time. The gentleman at the register was nice, courteous, knowledgeable and offered a huge smile with his service. He even had his coworkers/employees take my items out to the car. Thank goodness for people like him.”
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“This is the only dollar tree I’ll shop at in the area. It’s a bit far from my home, but compared to the one in Columbia this one is so much nicer. The store is pretty well organized and clean and there aren’t any drug deals going on in the parking lot, so that’s a plus. It’s also a larger store so they have more things than the smaller locations. It’s usually pretty busy every time I go, so be prepared to wait in line for a while.”