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November 2024 by John Dettler
I have used many copier /printer repair companies over the years but I can honestly say from Sales to Onsite service Laser Line has ALWAYS taken care of me. Great support staff and techs, they don't try to over sell you they just get the job done! I can't thank you guys enough! You are great at what you do, I wish everything in my life was this easy.
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October 2024 by Mary Hughes
Dropped off my newish Brother 3-in-1 color printer (still under warranty!) on Friday because of "drum" error message. Laser Line did a thorough check of all the printer functions and it was ready to be picked up on Monday - outstanding service and I will call them again if this Brother starts acting up again.
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October 2024 by Kendrick Faison
Peggy and the team are absolutely someone you would like to do business with as a small business. The staff are very professional and friendly.
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April 2024 by Kia H
Eric is the absolute best!! I walked in without an appointment but had my hp warranty in hand. Eric helped me with my laptop (which they normally do not service) and he was so patient and extremely helpful. I spent 3 hours on the phone with hp troubleshooting, only for Eric to help me in less than 20 minutes in Laser Line. Allison the receptionist was also very helpful and kind. She asked Eric to help me and I’m extremely grateful for their assistance!! Thank you both again very much!
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April 2024 by Donna Dorsey
This place is awesome. Everyone is so warm and friendly that I felt like I had been going to them for years.It was my first time and I had never heard of this place until I Goolgled. First impression definitely is good.Chad (super tech) had gone over every detail from what I stated and only God knows what he did, but whatever it was, DYNAMITE!!! Job excellently accomplished. I would very highly recommend "Laser Line" for your printer repair. One should at least get an estimate before getting a new printer due to the fact that it may not be as bad as one might think. This place (in my opinion) is pretty much fair game. No harm in getting an estimate first.
"Happy Easter" Viewers
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April 2024 by Parth Patel.
These guys are truly amazing and fab at delivering your service. I just had gone for a dry test run of my printer and they went to the furthest extent any business ever would go considering my situation. You guys are the one truly bringing the less fortunate class and truly serving the society in any businesses that has ever claimed.
Hats off to what you guys have done for me!
Thanks for all you guys did for me yesterday
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February 2024 by Jae Collins
Excellent service. Diagnosed a leaking toner cartridge and cleaned my laser printer for the $40 diagnosis fee. Great job and was ready the next day. Highly recommend,
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January 2024 by Kimberly Morstein
Since 1996, Laser Line has been our "go-to" for all of our printer/plotter needs. They are extremely knowledgeable, very friendly, and their service is exceptional., and their equipment pricing is very reasonable. We will never use any other service for our office equipment.
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August 2023 by Derrick Woolfson
We exclusively use Laser Line at Beltway Companies and are very happy with our services. We asked our rep James Birch to print a company newsletter for us and he went ABOVE and BEYOND to make that happen. Even making last minute changes for us - if you have any full service printer needs/printing needs, these are your guys! Thanks again James!
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July 2023 by Gina Kim
I didn’t even receive a service but their customer service was probably the best I’ve seen in a while .. from emailing for a quote to walking in the door and having staff help me carry in my printer and giving me all the information knowing they couldn’t help but still being honest and not scamming me with charges. Will def come back to them in the future for any printer issues
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June 2023 by Tyra C. Monnity
Just in case no one told you, “YOU ARE SIMPLY THE BEST”. Your entire team is AMAZING. (Alison, Michelle, Bill, Mark and Greg) Every time I have called you for help someone has always shown up in a timely fashion and was able to take care of my problem(s) or issue(s). Your field technicians have always gone above and beyond to ensure they are providing us with the best service. We really appreciate how friendly, professional, and courteous you have been to us over the last 10 years. You are an AMAZING company and we are lucky to have you.
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April 2023 by Judy O Myers
Chad was amazing. He got our needs taken care of within 24 hours. We took in a machine that we had managed to break and ultimately we purchased a refurbished machine that was better all around anyway. Chad's communication, customer service focus, and follow through was extraordinary. We are very happy! You should use these folks!
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August 2022 by Daniel Kohn
I had some HP LaserJet printers that I need for my work. Chad, the service manager, was knowledgeable and helpful, and he and his staff restored two printers to excellent working condition. The repairs were timely, and the price was reasonable. I am very satisfied, and recommend them highly.
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August 2022 by PT PT
I called Laser Line about a malfunctioning HP laser printer. Chad, the service manager, was amazing. He knew the printer. And from a few questions, he was able to pinpoint the likely source of the problem. From the interaction, I have great confidence in the ability and integrity of this company.
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December 2021 by Jean Pula
It is wonderful to be able to call a company and just have then come out to repair our printers when needed. Plus they have the toner that we need for our equipment. The toner sale includes installation and cleaning of the printer. A win win!
