Firestone Complete Auto Care at Joint Base Andrews has earned a strong reputation for reliable and friendly auto care. Customers appreciate the courteous and professional staff, who are knowledgeable and eager to explain services clearly. The facility is clean and well-maintained, making for a pleasant experience. Many reviews highlight quick and efficient service, with most repairs and maintenance completed within a short time. Customers feel confident that their vehicles are in good hands, as services like oil changes, tire replacements, and alignments are done thoroughly and at reasonable prices. The team often goes above and beyond, with staff members willing to help even when short-staffed. Overall, Firestone provides excellent auto care, ensuring vehicles stay in top shape and customers leave satisfied. Whether for routine maintenance or repairs, those who visit find a trustworthy place that offers quality service and makes their experience easy and stress-free.
I would have gave a higher score but, it took 11hrs to install 4 tires and a oil change. Customer service was good.
September 2026
I had a fantastic experience with the Firestone on Joint Base Andrews. I called them due to a slow leak in my tire. They told me to bring my vehicle in immediately and they quickly took care of the leak. I would highly recommend this Firestone to all of my family and friends.
September 2026
Walked into Firestone @ Andrews and spoke with Austin. Great customer service. Greeted and acknowledged me as soon as I walked through the door. Scheduled a wheel alignment for the next day. Happy customer!
