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December 2025 by justin plumer
On time. Easy to deal with. Very helpful. Would recommend and use again.
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November 2025 by Alan Silver
I had been having trouble with my wall-mounted television, receiver and surround sound speaker system. Randy Perry from Impel Services came over and went right to work. He did a thorough check of my system. Switched a couple wires that were not going to the right components, replaced some batteries in the remotes, calibrated the volume on the speaker system, made sure my blu-ray player (which had stopped playing) was communicating with my television— all things that I would never have known how to do (or didn’t think to do), and in a little more than an hour everything was working beautifully. What’s even better, he patiently explained which buttons to push so I can hop back and forth between cable, apps, and all my physical media. Randy suggested I write everything down. So I did. My “cheat sheet” is next to my receiver. I’ll have it memorized soon. Can’t say enough good things about Randy. He knows his stuff, is incredibly patient with non-techies like myself, and is an all-around good guy. If you’re having trouble with your present television or thinking about installing a home theatre system, he’s the guy.
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November 2025 by Lance Middlekamp
Great experience. Very professional and thorough.
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August 2025 by Joey S.
Quick efficient communication. Randy was patient, informative and extremely efficient for a tv mount. Highly recommend and would use again.
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August 2025 by Mark Gray
Randy was fantastic! He moved a TV down a bit for me and hid wires for two of my TV’s. They were a mess prior, now they look amazing. I’d highly recommend him to any of my family or friends.
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August 2025 by mady larian
They did an excellent job mounting our flat-screen tv. They took the time to connect our devices and pair the cable and remote. They even saved us some money by reusing the same bracket and screws. This is the second time we have used them and are glad we did.
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June 2025 by Jim
Randy, did a great job, showed up exactly when he said he would !and was able to get my older Bose system up and running with a newer TV. Highly recommend
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April 2025 by NickA2
Randy is a master of his craft. I purchased a 5.1 channel surround sound system and had a lot of trouble hooking it up and tuning it by myself. I called him and he came by the same day and completed my install and tunning of my system. My wife and I are so grateful of him. I'll be using him in the future for a new home security system.
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February 2025 by Shawn Zeigler
I've been using IMPEL for many years. Randy always does excellent work and is friendly and professional. We are based in Lutherville and have experienced quick turnaround on our various TV mounting projects. Highly recomended!
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January 2025 by Frona Kroopnick
Randy was knowledgeable and attentive. Would definitely use him again. TV was mounted to fireplace brick wall. Excellent job.
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January 2025 by Kevin E.
Process could not have been more efficient or professional. Randy did a terrific job of mounting and connecting two TV's in our new home. Communications were timely and thorough for the project. Randy was on time and very considerate working around some builder created challenges like a pro. Highly recommend and will call Randy when I'm ready for some sound upgrades!
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December 2024 by Greg S
Installed a TV on my son's bedroom wall. Prompt and fast. 2nd time using him, definitely recommend
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November 2024 by jake Fratta
We have a relatively small living room and a large tv. We wanted to mount the tv, without compromising the space. Randy got us an extremely thin mount. He finished the job quickly and it looks great!
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October 2024 by Angel Mata
I've used Randy for a number of projects at our house. Randy provides exceptional understanding of the state of the art as it pertains to home entertainment. More important is the quality of service he provides. Prior to being introduced to Randy I used a couple of well known home entertainment companies in the area.
Let me put it this way. Randy provides major league service.
The others are stuck in the minor leagues.
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September 2024 by Varun Ram
Randy did a great job setting up my equipment.
