Extra Space Storage in Kensington, MD, offers a wide range of storage solutions, including climate-controlled and non-climate-controlled units, drive-up access, and parking spaces. The facility features exceptional security, electronic gate access, and an on-site manager to ensure safety and convenience. Customers appreciate the professionalism and cleanliness of the location, as well as the helpful and friendly staff. Reviews highlight the outstanding customer service provided by team members like Jesse and Mrs. Khin, who are known for their patience, cheerfulness, and ability to find solutions. Many customers report a seamless check-in process and express satisfaction with the care given to their stored items, noting that their vehicles were well-preserved during their stay. Overall, Extra Space Storage is recognized for making the storage experience easy and hassle-free.
Extra Space storage is really a helpful hand lenient especially to those who are in need struggling with payment.
September 2025
I can't speak for all locations but Kensington - Nicholson Ct has the best personnel - Manager Jesse and Khin are the most personable and easiest to interact with - excellent customer service. Thank you for appreciate the help always!
September 2025
Jesse was very helpful! The light in front my storage unit was out, I let him know and he came to assist with the issue right away.
