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September 2023 by Quetzalcoatl T.
Do not trust their pool water analyses. I've taken in the same sample on two consecutive days and received inconsistent analyses and conflicting advice. I've also received verbatim print-out analyses and advice on two separate occasions separated by two months -- a highly unlikely result. In short, they're in the business to sell you chemicals. Simple as that.
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June 2023 by Google User
Don't rely on their water testing (and thus their recommendations for chemicals). TA and CH were not even close to my measuments using a Taylor test kit (with fresh reagents). Then took a sample to WaterCrafters--test results closely match my tests using Taylor. Will not be going back to Leslie...
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November 2022 by Wendy Giacoman
If I can give 0 I will , I got a pool with a defective filter I contacted Leslie’s about it they told me that some will contact me and nothing , after one week calling some send me an email asking for photos, I send the photos and no one reached to me , , I explained the main reason that I bought the pool is my son who has special needs , they don’t care is horrible I have the water on and I can’t clean the water for my baby I’m so stressed and frustrated I don’t recommend this pool company is the worst please don’t waist your money or time
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June 2022 by R W.
Racist. Stood at the counter for 10 minutes and they helped other customers who came in after me. Do not give them your business.
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November 2021 by Jenny Lamb
Today I went to Leslie's because the skimmer I bought there broke; I needed to replace the net.James W assisted me and provided me with excellent customer service!Even though I forgot to bring my receipt, James replaced the net part of my skimmer free of charge.I was thrilled.Also, I have a spider situation in my pool and I discussed possible solutions with James. He was extremely knowledgeable.Leslie's has a great brand ambassador in James W.I highly recommend that you visit Leslie's for all of your aquatic needs. It really was a great experience!
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November 2021 by Vikram Bhatia
Purchased a $1000 Polaris pool robot cleaner in 2017 from this location and came back 5 years later to get it repaired. They told me 7-10 days and it would be a straight forward repair. 6 weeks later, over 15 phone calls (half that weren’t even answered during normal business hours), and a handful of broken promises, I gave up on this store!! I’m taking my business to a Non-Leslies. This business is understaffed and I blame management for their short comings.
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November 2021 by Rudy Garcia
Oren, He is Bad, really bad, he was drinking a coke the entire time I was at the store , didn’t even great at any customers I asked him if they had Type C filters , he has no clue what I was talking about, I asked for a bag at check out , he handed to me and he left. I asked him If he gets pay to be sitting on a chair he say Yeah!!!
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November 2021 by Te Amo Monsky
Came in and got the most wonderful service, James was wonderful he talked to me the second i walked in. and his assistant Darius was a wonderful sales man. i highly recommend going to this leslies.
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November 2021 by ben moyer
Love the service, Britney and staff, we've been going 2 leslies over 20 years, just met Michael district manager he was really friendly
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November 2021 by Ronald Solomson
No one answers the phone at this location. The store is supposedly open.
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November 2020 by Vishal Sinha
I was looking for some pool supplies for my backyard above ground pool that I had setup. During these times of social distancing, where no one was allowed inside the store, an employee came outside to assist me.He listened to my needs and suggested products that would meet the needs. He even steered me away from products that I was interested in but in his opinion would be an overkill for me. I appreciated that feedback since I am truly a novice in this field and would have ended up buying the wrong products!Also, I appreciate him walking in and out of the store multiple times to get products for me to look at and also to process the payment, etc.Good store, and a good selection available on premise :)
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November 2020 by Ronald Buchanan
Tested water for free with analysis. Provided council for chemicals and treatment.
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November 2020 by Ravens Spot
Good people, Mike is great
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November 2019 by Phong Tran
Had alot of stuff... really expensive
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November 2019 by Andrew Zvara
Very bad service ☹️