-
November 2023 by Lisa R.
This happened this summer but I just found Mitch Carr's card to write this.We drove to Bethesda to see out Daughter. On the way out had a minor accident that wasn't my fault but it did something to my lights. We looked for a service garage near our Daughter's home. We ended up at Mitch Carr's. The owner or manager (not sure, maybe Mitch?) went up and down the block (several car repair places there) asking if anyone had the right bulb. He fixed it and also lifted a panel that got messed up from the accident. He didn't want to charge us. We insisted and gave him something. He was so gracious and nice We really appreciate it. I'm sure he is a wonderful mechanic as he is a great guy!
-
November 2023 by John B.
I have been taking a 25 year old E320 wagon here for several years. They are very professional and the car stays fixed. They are inexpensive, but they do use Mercedes parts and you want that. I paid more to fix my previous car - Toyota Camry (20+ years old). The greatest part of their service is that they explain things well. They will help you develop a plan as to what needs to be fixed first and what can wait. Very nice group and very professional.
-
October 2023 by jim veizis
I visited Mitch Carr's Auto, recommended by a friend in the auto repair business, and had an outstanding experience. Sean, the owner, displayed professionalism and thoroughness from the get-go. He took his time to diagnose the issue and provided an incredible price for the project. My Porsche 911 has never run better. I highly recommend Mitch's Auto for top-notch service and affordability. Sean and his team exceeded my expectations in every way.
-
October 2023 by Charlotte Taylor
Been coming here for a decade. Sam & co. are the best. They are among that rare breed of service providers whom you can trust. Highly skilled mechanics, friendly, knowledgeable staff, and super organized/responsive admin. Have saved us thousands over the years.Services: Air & cabin filter replacement
-
October 2023 by Craig Y.
I have three Mercedes and living in Virginia. I can't think of anybody else except Mitch Carr to take care of my Benz. Expertise, Honesty, and good old fashioned customer care with Sam. It saves more money in the end.
-
September 2023 by Abdulkader A.
Amazing shop , brought my car for PPI, and the mechanic Bob was very professional and friendly , eHighly recommend
-
August 2023 by Simon Lee
Very honest workshop. I booked an appointment to change out the control bar for my Lexus (as advised by another workshop). Mitch Carr took a look at my control bar & said that it is still in working condition. This saves me US$800+. Will definitely come to Mitch Carr for my future servicing needs.
-
July 2023 by Mary Rubin
This place is great! They know everything about Mercedes. Honest and they won't try to upswell you. Highly recommend.Service: General repairs & maintenance
-
June 2023 by Josh Jablon
A pleasure to deal with them and very reliable fair and honest mechanics! Much appreciated!
-
May 2023 by Elias V.
They did the oil change on my Porsche Macan GTS and I saved like $2-300 bucks over the Porsche dealership.
-
April 2023 by Dana Scott G.
I was recommended to Mitch Carr's service by a stranger on a website who swore by their professional service and ethical standards. I took a chance and got my very sick Benz diesel to "Sam" just in time. Three weeks later, I get my car back, runs great, fun to drive again, and the price was unbelievably fair. More important, Sam kept me advised at every step, and most amazing, he communicated everything clearly and in a very friendly manner...no confusion about what had to be done or how much it would cost. An honest, ethical mechanic, he and his associates. Who knew?! I cannot recommend them highly enough.
-
April 2023 by Sherri Wyatt
A long-time customer, over 15 years. I'll keep going back. Service is FANTASTIC, and the staff is personable. Very attentive. HIGHLY recommended!
-
February 2023 by Sally Wilhelm
We have been taking our 2003 Mercedes station wagon to Mitch Carr's Auto Services for more than a decade, ever since we got tired of paying the high prices at a local dealership. A dear friend recommended this place and we are so grateful that she did. They have kept our Mercedes running well with great service at a fair price. Once, they fit me in at the last minute on a steamy DC summer day when our A/C needed a charge and I had two young grandkids in the car who were melting from the heat. Today, while waiting for a minor repair, I overheard l Luis walk a customer through a complicated problem and come to a thoughtful solution that enabled the customer to have his car this weekend. It was an expensive repair and he advised what could be done now for safety and what could be done later. That's the kind of place that this is. So if you want a reputable, skilled partner in caring for your Mercedes at a fair price, this is the place for you.Services: Air & cabin filter replacement
-
October 2022 by Kelly Hayes
Best auto shop for my 2007 Mercedes. The staff is friendly, efficient and knowledgeable. The waiting area is clean and cozy. Conveniently located near the beltway in Kensington. Their prices are fair and they’re just good people. I’d trust them with my first born. No, really! Before I had my baby I asked them to evaluate the car to make sure everything was safe and they made recommendations which made me feel at ease driving a newborn. Grateful for their expertise!!
-
September 2022 by Jeff Gardner
Fantastic experience with a group that is clearly experienced with these old diesel Mercedes.Services: Air & cabin filter replacement
