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March 2024 by Monica Mora-Herrera
The best sandwiches and service
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February 2024 by Gayle Minto
Love this place!
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February 2024 by Hannah Mae
On Oct. 22 I took a friend to this shop for desserts and coffee. There was only one other customer whose order she was finishing. After she finished, we waited at the register for 10 minutes to order without being acknowledged. I then asked if I could order from that register (there are two) and they said yes but then went to the back. At this point some people started cuing up at the other register. When she came back she went to the other register and started taking orders even though we had been waiting over 15 minutes at this point.It was weird to feel invisible and I’m not sure if it was racism (my friend wasn’t white) or just the worst customer service I’ve ever experienced.
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January 2024 by Jin Doe
Mmmm I don’t want to pull down too much because they are a mom and pop business . However it is so pretentious . It is this fake hipster vibe .Food and wine choice pretty good actually
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January 2024 by Tonia Chicas
Great sevice. Good sandwhich and coffee.
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December 2023 by Joseph Alfandre
Wow, very poor prep, ingredients. For a year now. Don’t buy a sandwich here.
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November 2023 by Tracy Pullgod
I always have a great experience coming to this place but today is the exception. I understand everyone has their bad days but this was unacceptable. I was paying for my food when I saw a woman behind the counter start taking pictures of two younger girls. I noticed the woman then start arguing with the girls, I am also concerned I might’ve been in the photo when it was taken because I was standing so close to them. I really hope management takes this seriously because this was so disappointed
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November 2023 by Melani C.
I would love to give OTM a 5 stars review for their amazing food/drinks, wine selection, and costumer service, but I cannot get past the Spanish speaking ladies working in the kitchen every time I come to visit. As a Latina, some of the things they loudly talk about is absolutely horrid! They are absolutely awful to their fellow staff - cussing, talking about them, yelling at them. It's gross and makes me think twice about visiting.
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October 2023 by Jed Dinger
Excellent sandwiches quality service. The beer selection is top notch along with the wine. A welcome addition to Old Town Kensington.
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October 2023 by Laura Meza
Very tasty butternut squash soup, had an autumn feel with a tad bit of pumpkin spice ?
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October 2023 by BlueIceKirby yy
The customer service was terrible, I stood there for 15 minutes trying to order some deserts for my sister and I and they didn’t treat us like customers. We had our time wasted and we couldn’t even order anything. All my sister and I wanted was desert right after school and we couldn’t even get the bare minimum of their effort.
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August 2023 by greg e
Well I was there last week and the tuna was well filled out. Good bread . I went this week Monday and both of us were like not coming back . I asked for mayo and they said it was out then I asked another person and they gave us some. Then they put one slice of meat and cheese on the Sicilian not happy it was subway quality . So not coming back becuse of the lack of quality .
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August 2023 by Dan J.
Food is okay. Wine selection is okay. But the staff are always shorting the hours and closing early. I have come here several times this summer at 7:45 to pick something up and the staff are already closing the till.
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August 2023 by Dalton
A great stop! Unique craft beer selection and some of the best sandwiches I've tried. Highly recommend
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August 2023 by Cynthia S.
Used to be a great neighborhood soup & sandwich shop with a nice wine selection. Service has deteriorated over the past several years with orders rarely being correct (ham & cheese sandwich with no cheese - really!?! How hard can it be, the ingredients are in the name and you got it only half right). Had not patronized in several months but needed a bottle of wine today, so also ordered lunch. THERE WAS A HAIR IN MY SANDWICH. Never ordering again, but will continue to pop in for a bottle every now and then.