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January 2024 by Elnora Fenwick
Tec went out his way to help me with my truck very polite and patient and very knowledgeable
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November 2023 by Pat P
Awesome thorough professional service. Had all my brake lines replaced and they did an excellent job. Nothing else matters with your vehicle but it starting, going and stopping when you want it to.
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November 2023 by M S
Did fine on the tires. Did have to go back to get a stem valve fixed within a month, but they fixed it for free. They also resurfaced the rear drums for the brakes which caused immense stuttering when braking. I ended up fixing a few other parts that weren't actually broken based on the assumption these guys did the job right, just to find out the ground in a high/low spot in the drum surface. Ended up fixing it myself in 1/2 the time and 1/4 the price. 2 stars because they did ok on the tires and were genuinely nice people, but not sure I'd go back.
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October 2023 by Shreya Kamath
If you are ever in the area, I’d highly recommend this place! I got a sudden flat while driving and went to Mr. Tire. They were closing in less than an hour but I was received by Jimbo who immediately took me in and was extremely accommodating. James checked all my tires, fixed them and got me out of there in less than an hour. Also, the charges for the service was very fairly priced. Can’t recommend this place enough!
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October 2023 by Carlos Montague
This is a great place for all my auto service needs. Jason, the service writer, is the best. Professional and friendly. The work they’ve done for me has been right this first time.
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September 2023 by Darlene M.
I'm changing my original 1 star rating to 5 star. After reaching out to customer service they made it right.
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September 2023 by Kierra Randolph
I wouldn’t recommend going to this location. They have horrible customer service. The wait time is always over 2 hrs just for something as simple as an oil change. I would suggest hiring more staff/ techs. Two guys at the front counter are always short answer and rude. They should try helping out more rather than stand at the front
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August 2023 by Nicolette Weir
My family was on our way home to New Jersey from South Carolina and caught a flat tire. We saw Mr. Tire and pulled in. Even though they were closed and had already sent the mechanic home, the owner and his son came out and fixed our flat tire!! We are back on our way home and forever grateful!!!
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June 2023 by ECH
If you are every in laplata and need service,tires or brakes stop by and see Kevin and James. In town late almost 6 pm closing time took me in fixed my flat got me back on the road great workCarl hammonds
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April 2023 by Michael Blaine
My elderly parents needed tires on their 2017 Ford Escape. Jeff gave them a fair price on good tires and I know that my parents are safe. The work was done on time and at the price discussed. They even informed us that a headlight was out and replaced it. I highly recommend Mr. Tire La Plata.
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April 2023 by Eric Cottner
Scheduled an appointment for an oil change and complimentary tire rotation for 10am. Arrived on time for my vehicle to be serviced. I was notified that my tire rotation would incur an additional charge because I had aftermarket wheels/tires. I was skeptical because there was no Asterix, indication or fine print on the website regarding the complimentary tire rotation and additional fees regardless of wheel/tire size. Typically, a shop will either perform the rotation or flatly refuse to service after market products. By 11am my vehicle had still not been serviced. I requested my keys and went down the street to Valvoline who accomplished the tasks within 20 minutes. I understand that a business can get busy, overbooked, understaffed or a combination of these variables. However, please do not provide an option for a specific time appointed if you cannot meet that expectation or at least come within an hour of it? Also, you may want to indicate any additional fees, as noted above, regarding tire rotation.
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April 2023 by Jaron Davis
Failed vehicle inspection could have been discussed prior to having to pay the full 100 plus dollars. I would have paid for the repairs and the inspection instead of waiting over 2 hrs for a failed inspection.
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April 2023 by Kacino Frazier
Great service. It is best to drop the vehicle off instead of wait until the service is done if you can.
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April 2023 by Angie von Bank
Make sure you present your coupon for oil change when you first get there. Otherwise they’ll rip you off and say you can’t use it because you didn’t specify what type of oil you wanted and the coupon doesn’t cover 5w20. Even though the coupon doesn’t say that.
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April 2023 by Dawn N.
I'm new to the area. Went in for brakes. ...$1100. They did a " complimentary" diagnostic and said I needed a water pump, and thermostat. All of a sudden the car is leaking antifreeze. Drove 4 miles home and all of a sudden the check engine light comes on with a code for the oil pump. That wasn't listed on the "complimentary" diagnostic test. Total rip.
