SMO Energy is a full-service home comfort provider located in La Plata, MD, serving the surrounding areas. They offer heating fuel delivery, HVAC equipment service and sales, and commercial fuel delivery. The company has a large fleet of delivery and service trucks, and knowledgeable professionals available 24/7. Customers have praised the company's excellent service and responsiveness. Lina, a customer service representative, was particularly helpful in resolving billing issues, merging accounts, and providing information about the company's services. Clients appreciated Lina's professionalism, efficiency, and her ability to resolve their concerns promptly. Overall, SMO Energy is a reliable and customer-focused business that strives to deliver more for its clients with a sure supply of fuels and knowledgeable support.
Changed My review after getting a call form head office after seeing the issues with the account. Mistakes happen, but they did work to make amends.
February 2025
Lina was very helpful with taking my payment over phone and setting me up on the portal to make them online as well. She merged my multiple accounts I handle for clients with ease and had me set up in no time. Now all I need to do is reset my password and I should have access to all the linked accounts. #ROCKSTAR
February 2025
Excellent service! I called in with a question about billing, and Lina helped me out tremendously. I was mistakenly billed at a different rate than I was originally quoted, and she fixed it right away, and also helped me access the online portal. Thank you!
