United States Postal Service
Post OfficesHours:
100 Centennial St, La Plata MD 20646 Hours
About United States Postal Service
The United States Postal Service receives many comments out of frustration. Some customers report ongoing problems with mail being put in the wrong box, which can lead to serious issues like a new credit card disappearing and accounts being closed. They advise others to be careful. The experience is described as a roll of the dice, where sometimes everything goes fine and other times there are difficulties. However, at one location, the culture has shifted greatly towards customer service and satisfaction in the last eight to nine months. The employees there now seem to really care, treat people with dignity and respect, and make them feel like a customer. The leadership is credited for this positive change, and the employees are generally seen as fine and as helpful as possible.
Most Recent Reviews
May 2025
This location needs to be investigated immediately. Their carriers steal so much mail that it’s ridiculous. Rashad Spleen was also very unprofessional & rude. A detailed email & letter will be sent to the proper authority.
February 2025
We cannot speak with anyone on the phone. We are a new community needing to speak with the post master regarding set up needed for our residents to begin receiving their mail service and get no response when we call. The phone rings forever unanswered.
February 2025
They keep loosing my overnight packages, makes you wonder if something is going on there. Second Priority mail lost in 6 months.
More Comments(64)
Nearest USPS Stores
- La Plata, Maryland
